Vad är ohövligt beteende på den svenska arbetsplatsen?
(2014) PSYK11 20141Department of Psychology
- Abstract
- The purpose of this bachelor’s thesis is to investigate how the phenomenon of workplace incivility is experienced amongst Swedish employees and to define the concept of workplace incivility within a Swedish context. The study was carried out using semi-structured interviews on six participants from southern Sweden. Five main themes were identified through thematic analysis; intention, power, impact, expectation and respect. The analysis concludes that a definition of workplace incivility should be focused on the victim’s subjective experience. The offender´s intention with workplace incivility can be both conscious and unconscious, which can cause the victim to experience the intent as ambiguous. This carries some resemblance to Anderson... (More)
- The purpose of this bachelor’s thesis is to investigate how the phenomenon of workplace incivility is experienced amongst Swedish employees and to define the concept of workplace incivility within a Swedish context. The study was carried out using semi-structured interviews on six participants from southern Sweden. Five main themes were identified through thematic analysis; intention, power, impact, expectation and respect. The analysis concludes that a definition of workplace incivility should be focused on the victim’s subjective experience. The offender´s intention with workplace incivility can be both conscious and unconscious, which can cause the victim to experience the intent as ambiguous. This carries some resemblance to Anderson and Pearson’s (1999) definition. However, we do find that there are differences which could be due to variations in local work cultures as well as interpretation methods. The result shows a difference in the importance of incivility intensity and intention depending on the relationship between the offender and the victim. Finally we find that a definition adapted to a Swedish context increases the understanding of the phenomenon. (Less)
- Abstract (Swedish)
- Syftet med föreliggande kandidatuppsats var att med en explorativ ansats undersöka hur fenomenet ohövlighet upplevs bland svenska arbetstagare samt att definiera begreppet utifrån en svensk kontext. Undersökningen genomfördes med semistrukturerade intervjuer av 6 deltagare från södra Sverige. Fem huvudtema identifierades genom tematisk analys: intention, makt, påverkan, förväntningar och respekt. Av analysen drogs slutstasen att en definition av ohövligt beteende på arbetsplatsen bör ha fokus på den subjektiva upplevelsen hos offret. Intentionen av ohövlighet kan vara såväl medveten och omedveten, vilket gör att offret kan uppleva intentionen som otydlig. Vår definition överensstämmer i stort sett med Andersson och Pearsons definition... (More)
- Syftet med föreliggande kandidatuppsats var att med en explorativ ansats undersöka hur fenomenet ohövlighet upplevs bland svenska arbetstagare samt att definiera begreppet utifrån en svensk kontext. Undersökningen genomfördes med semistrukturerade intervjuer av 6 deltagare från södra Sverige. Fem huvudtema identifierades genom tematisk analys: intention, makt, påverkan, förväntningar och respekt. Av analysen drogs slutstasen att en definition av ohövligt beteende på arbetsplatsen bör ha fokus på den subjektiva upplevelsen hos offret. Intentionen av ohövlighet kan vara såväl medveten och omedveten, vilket gör att offret kan uppleva intentionen som otydlig. Vår definition överensstämmer i stort sett med Andersson och Pearsons definition (1999) dock finns det en avgörande skillnad som kan vara kulturellt bunden eller bero på en annorlunda tolkning av fenomenet. Resultatet visar en skillnad på betydelsen av intensitet och intention beroende på vilken relation utövaren har till offret. En definition som är anpassad till en svensk kontext gör att förståelsen för fenomenet ökar. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/4499441
- author
- Nipe, Erik LU and Hermansson, Hannah LU
- supervisor
-
- Elinor Schad LU
- organization
- course
- PSYK11 20141
- year
- 2014
- type
- M2 - Bachelor Degree
- subject
- keywords
- workplace incivility, semi-structured interview, definition, Sweden, thematic analysis, ohövligt beteende, semi-strukturerad intervju, Sverige, tematisk analysmetod
- language
- Swedish
- id
- 4499441
- date added to LUP
- 2014-07-01 11:46:40
- date last changed
- 2014-07-01 14:53:30
@misc{4499441,
abstract = {{The purpose of this bachelor’s thesis is to investigate how the phenomenon of workplace incivility is experienced amongst Swedish employees and to define the concept of workplace incivility within a Swedish context. The study was carried out using semi-structured interviews on six participants from southern Sweden. Five main themes were identified through thematic analysis; intention, power, impact, expectation and respect. The analysis concludes that a definition of workplace incivility should be focused on the victim’s subjective experience. The offender´s intention with workplace incivility can be both conscious and unconscious, which can cause the victim to experience the intent as ambiguous. This carries some resemblance to Anderson and Pearson’s (1999) definition. However, we do find that there are differences which could be due to variations in local work cultures as well as interpretation methods. The result shows a difference in the importance of incivility intensity and intention depending on the relationship between the offender and the victim. Finally we find that a definition adapted to a Swedish context increases the understanding of the phenomenon.}},
author = {{Nipe, Erik and Hermansson, Hannah}},
language = {{swe}},
note = {{Student Paper}},
title = {{Vad är ohövligt beteende på den svenska arbetsplatsen?}},
year = {{2014}},
}