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”De är ju alldeles galna… de hänger inte ihop med verkligheten” : En kvalitativ studie som belyser socialsekreterares upplevelser kring sina arbetsvillkor inom socialtjänstens barn- och ungdomsenhet

Golmohammadi, Sina LU and Borgenlöw Jönsson, Cecilia LU (2015) SOPA63 20151
School of Social Work
Abstract
The aim of this study was to understand the experiences that social workers in the social services child protection unit has regarding their working conditions and how they reflect about their workload, staff turnovers, wellbeing in regards to the role of a social worker.
Our qualitative study was based on seven interviews with social workers who worked in a middle-sized municipality in Skåne. The results from our study was analyzed and disscussed from a new- institutional perspective together with Antonovskys KASAM - theory and Lipsky´s theory regarding street level bureaucrats. We have also incorporeded and made use of previous scientific research that has been done around these topics. The results of our study shows that this high... (More)
The aim of this study was to understand the experiences that social workers in the social services child protection unit has regarding their working conditions and how they reflect about their workload, staff turnovers, wellbeing in regards to the role of a social worker.
Our qualitative study was based on seven interviews with social workers who worked in a middle-sized municipality in Skåne. The results from our study was analyzed and disscussed from a new- institutional perspective together with Antonovskys KASAM - theory and Lipsky´s theory regarding street level bureaucrats. We have also incorporeded and made use of previous scientific research that has been done around these topics. The results of our study shows that this high demanding profession in relation to the major workload and stress that exists, can be seen as a lack of support, resourses and structure from the organization which utimately had a great effect on the social workers well being, feeling of trust and saftey as well as how well of job they do as social officers towards the clients and their cases. We can also discuss the fact that the handling of each issue is very much indiviudal depending on wich type of person that is carrying out the task in hand. Some individuals take a more tangible, objective and impersonal direction wile others are service-driven and more empotionally involved, which could be an effect of the normality, values and demands of the society at large. But it can also for our respontens be a coping mechanism to psychologically handle the tough decisions that they have to go through on a daily basis to experience the sense of coherence. (Less)
Please use this url to cite or link to this publication:
author
Golmohammadi, Sina LU and Borgenlöw Jönsson, Cecilia LU
supervisor
organization
course
SOPA63 20151
year
type
M2 - Bachelor Degree
subject
keywords
Social work, Child welfare, new- institutional perspective, workload, staff turnover, KASAM, stress and Street level bureaucracy.
language
Swedish
id
7363363
date added to LUP
2015-06-18 14:15:55
date last changed
2015-06-18 14:15:55
@misc{7363363,
  abstract     = {The aim of this study was to understand the experiences that social workers in the social services child protection unit has regarding their working conditions and how they reflect about their workload, staff turnovers, wellbeing in regards to the role of a social worker. 
Our qualitative study was based on seven interviews with social workers who worked in a middle-sized municipality in Skåne. The results from our study was analyzed and disscussed from a new- institutional perspective together with Antonovskys KASAM - theory and Lipsky´s theory regarding street level bureaucrats. We have also incorporeded and made use of previous scientific research that has been done around these topics. The results of our study shows that this high demanding profession in relation to the major workload and stress that exists, can be seen as a lack of support, resourses and structure from the organization which utimately had a great effect on the social workers well being, feeling of trust and saftey as well as how well of job they do as social officers towards the clients and their cases. We can also discuss the fact that the handling of each issue is very much indiviudal depending on wich type of person that is carrying out the task in hand. Some individuals take a more tangible, objective and impersonal direction wile others are service-driven and more empotionally involved, which could be an effect of the normality, values and demands of the society at large. But it can also for our respontens be a coping mechanism to psychologically handle the tough decisions that they have to go through on a daily basis to experience the sense of coherence.},
  author       = {Golmohammadi, Sina and Borgenlöw Jönsson, Cecilia},
  keyword      = {Social work,Child welfare,new- institutional perspective,workload,staff turnover,KASAM,stress and Street level bureaucracy.},
  language     = {swe},
  note         = {Student Paper},
  title        = {”De är ju alldeles galna… de hänger inte ihop med verkligheten” : En kvalitativ studie som belyser socialsekreterares upplevelser kring sina arbetsvillkor inom socialtjänstens barn- och ungdomsenhet},
  year         = {2015},
}