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Industrial Maintenance Performance Analysis Routine – IMPART

Lindén, Oscar LU (2015) KET920 20152
Chemical Engineering
Abstract
When discussing industrial maintenance, human error is a topic that easily comes to mind. Slips, lapses and mistakes due to hazardous settings of critical conditions referred to as Performing Shaping Factors (PSFs) introduce unforeseen and unanticipated risks. Unlike several tools to date, the methodology presented in this master thesis is thought to serve as an easy and fast way to identify risks related to this issue, thereby highlighting fallacies, which the company can look into further. The methodology called “Industrial Maintenance Performance Analysis RouTine” or just “IMPART”, uses a questionnaire-based, semi-quantitative approach by revealing the operators’ and maintenance mechanics’ view of the settings of the PSFs. As the name... (More)
When discussing industrial maintenance, human error is a topic that easily comes to mind. Slips, lapses and mistakes due to hazardous settings of critical conditions referred to as Performing Shaping Factors (PSFs) introduce unforeseen and unanticipated risks. Unlike several tools to date, the methodology presented in this master thesis is thought to serve as an easy and fast way to identify risks related to this issue, thereby highlighting fallacies, which the company can look into further. The methodology called “Industrial Maintenance Performance Analysis RouTine” or just “IMPART”, uses a questionnaire-based, semi-quantitative approach by revealing the operators’ and maintenance mechanics’ view of the settings of the PSFs. As the name implies, it imparts information to the company, this by combining up-to-date research in the field of human reliability and behavior with the very core of the maintenance industry
The IMPART backbone is built up from five PSFs which are (1) stress, (2) ergonomics, (3) expertise, (4) maintenance strategy, and (5) types of maintenance works. Each of the five originates from various number of dimensions, which are elucidated with the questionnaires. In order to exemplify the IMPART methodology, it was tested on a chemical plant within a successful multinational company in the south parts of Sweden. The concluding results showed evident shortfalls in several dimensions in three of the five PSFs, the most prominent being lacking communication skills, the occurrence of harassments as well as deficiencies in the maintenance strategies. A discussion is also held regarding validity, reliability as well as advantages and limitations of the methodology. (Less)
Popular Abstract (Swedish)
När man pratar om industriellt underhållsarbete är mänskliga fel ett viktigt ämne att hantera. Olika typer av mänskliga misstag till följd av farliga tillstånd i vissa speciella parametrar, s.k. Performance Shaping Factors (PSFs) introducerar nya och oförutsägbara risker. Detta examensarbete presenterar en metod som, till skillnad från många metoder som finns tillhands idag, är tänkt som en enkel och snabb metod för att adressera detta. Metoden, “Industrial Maintenance Performance Analysis Routine” (IMPART) för ljus på brister i dessa faktorer genom att använda sig av en enkätbaserad, semikvantitativ metodik. Genom att ställa frågor som visar operatörers och underhållsmekanikers syn på tillståndet för faktorerna kopplas den senaste... (More)
När man pratar om industriellt underhållsarbete är mänskliga fel ett viktigt ämne att hantera. Olika typer av mänskliga misstag till följd av farliga tillstånd i vissa speciella parametrar, s.k. Performance Shaping Factors (PSFs) introducerar nya och oförutsägbara risker. Detta examensarbete presenterar en metod som, till skillnad från många metoder som finns tillhands idag, är tänkt som en enkel och snabb metod för att adressera detta. Metoden, “Industrial Maintenance Performance Analysis Routine” (IMPART) för ljus på brister i dessa faktorer genom att använda sig av en enkätbaserad, semikvantitativ metodik. Genom att ställa frågor som visar operatörers och underhållsmekanikers syn på tillståndet för faktorerna kopplas den senaste forskningen inom mänsklig tillförlitlighet till själva kärnan för underhållsarbetet.
IMPART – metodiken är uppbyggd från fem PSFs, nämligen (1) stress, (2) ergonomi, (3) skicklighet, (4) underhållstrategi, och (5) typer av underhållsarbete som genomförs. De fem faktorerna har sedan ett antal dimensioner som bedöms med hjälp av enkätsvaren. IMPART – metodiken exemplifierades på en industri ingående i ett framgångsrikt multinationellt kemiföretag i södra Sverige. Resultaten visade på uppenbara brister i tre av de fem faktorerna. De mest slående uppfattningarna var de interna kommunikations¬svårigheterna, förekomsten av trakasserier samt brister i strategierna för underhållsarbete. En diskussion förs sedan angående validitet, reliabilitet samt för- och nackdelar med metoden. (Less)
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author
Lindén, Oscar LU
supervisor
organization
course
KET920 20152
year
type
H2 - Master's Degree (Two Years)
subject
keywords
Industrial maintenance, human performance, chemical engineering, performing shaping factors, kemiteknik
language
English
id
8512140
date added to LUP
2016-01-13 14:29:17
date last changed
2016-01-13 14:29:17
@misc{8512140,
  abstract     = {When discussing industrial maintenance, human error is a topic that easily comes to mind. Slips, lapses and mistakes due to hazardous settings of critical conditions referred to as Performing Shaping Factors (PSFs) introduce unforeseen and unanticipated risks. Unlike several tools to date, the methodology presented in this master thesis is thought to serve as an easy and fast way to identify risks related to this issue, thereby highlighting fallacies, which the company can look into further. The methodology called “Industrial Maintenance Performance Analysis RouTine” or just “IMPART”, uses a questionnaire-based, semi-quantitative approach by revealing the operators’ and maintenance mechanics’ view of the settings of the PSFs. As the name implies, it imparts information to the company, this by combining up-to-date research in the field of human reliability and behavior with the very core of the maintenance industry
The IMPART backbone is built up from five PSFs which are (1) stress, (2) ergonomics, (3) expertise, (4) maintenance strategy, and (5) types of maintenance works. Each of the five originates from various number of dimensions, which are elucidated with the questionnaires. In order to exemplify the IMPART methodology, it was tested on a chemical plant within a successful multinational company in the south parts of Sweden. The concluding results showed evident shortfalls in several dimensions in three of the five PSFs, the most prominent being lacking communication skills, the occurrence of harassments as well as deficiencies in the maintenance strategies. A discussion is also held regarding validity, reliability as well as advantages and limitations of the methodology.},
  author       = {Lindén, Oscar},
  keyword      = {Industrial maintenance,human performance,chemical engineering,performing shaping factors,kemiteknik},
  language     = {eng},
  note         = {Student Paper},
  title        = {Industrial Maintenance Performance Analysis Routine – IMPART},
  year         = {2015},
}