Explaining the Continuous Use of BI Systems
(2016) INFM10 20161Department of Informatics
- Abstract
- Business intelligence (BI) has evolved from mere management reports to powerful decision-making solutions, analytics and rich visualizations that have made organizations to gain intelligence and competitive advantage. Many organizations have reported successful BI adoptions. However, there are also failure stories where managers and IT departments have faced undesirable attitude, reaction or behavior from the end users after the BI adoption phase. In this study we aim to investigate what factors influence BI users to behave in the way they do. We use a proposed model which is a combination of self-determination theory of motivation, expectation confirmation theory, critical factors that are considered when implementing a successful BI... (More)
- Business intelligence (BI) has evolved from mere management reports to powerful decision-making solutions, analytics and rich visualizations that have made organizations to gain intelligence and competitive advantage. Many organizations have reported successful BI adoptions. However, there are also failure stories where managers and IT departments have faced undesirable attitude, reaction or behavior from the end users after the BI adoption phase. In this study we aim to investigate what factors influence BI users to behave in the way they do. We use a proposed model which is a combination of self-determination theory of motivation, expectation confirmation theory, critical factors that are considered when implementing a successful BI system and factors that are perceived as beneficial for using BI systems. We use a combination of quantitative and qualitative methods as our research approach therefore for data collection we use questionnaires and also conduct interviews to enrich the data we get from the questionnaires. To analyze the collected data, we use SPSS, Excel and SmartPLS for qualitative data and Nvivo for quantitative data. The results from our analysis of empirical data highlights the important factors that organizations should be aware of to ensure the continuous use of BI systems. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/8882314
- author
- Jabarova, Gulnaz LU and Golimpi, Babalwa
- supervisor
- organization
- course
- INFM10 20161
- year
- 2016
- type
- H1 - Master's Degree (One Year)
- subject
- report number
- INF16-045
- language
- English
- id
- 8882314
- date added to LUP
- 2016-06-23 14:54:29
- date last changed
- 2016-06-23 14:54:29
@misc{8882314, abstract = {{Business intelligence (BI) has evolved from mere management reports to powerful decision-making solutions, analytics and rich visualizations that have made organizations to gain intelligence and competitive advantage. Many organizations have reported successful BI adoptions. However, there are also failure stories where managers and IT departments have faced undesirable attitude, reaction or behavior from the end users after the BI adoption phase. In this study we aim to investigate what factors influence BI users to behave in the way they do. We use a proposed model which is a combination of self-determination theory of motivation, expectation confirmation theory, critical factors that are considered when implementing a successful BI system and factors that are perceived as beneficial for using BI systems. We use a combination of quantitative and qualitative methods as our research approach therefore for data collection we use questionnaires and also conduct interviews to enrich the data we get from the questionnaires. To analyze the collected data, we use SPSS, Excel and SmartPLS for qualitative data and Nvivo for quantitative data. The results from our analysis of empirical data highlights the important factors that organizations should be aware of to ensure the continuous use of BI systems.}}, author = {{Jabarova, Gulnaz and Golimpi, Babalwa}}, language = {{eng}}, note = {{Student Paper}}, title = {{Explaining the Continuous Use of BI Systems}}, year = {{2016}}, }