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Innovation in the Banking Sector - Ambidextrous Management Control Systems

Al Madani, Alaa LU and Andersson, Danny (2016) BUSN68 20161
Department of Business Administration
Abstract
Purpose: The purpose of this paper is to develop an integrated theoretical framework that conceptualizes the relations between MCS and ambidexterity. Further, using the integrated theoretical framework, this paper aims to investigate the potential tensions that can arise as banks engage in innovative activities and the role of MCS in achieving organizational ambidexterity.
Abstract
Theoretical framework: The theoretical framework of this thesis is built upon theory regarding organizational ambidexterity, management control for innovations.
Abstract
Methodology: A qualitative research approach consisting of an explanatory multi-case study.
Abstract
Empirical foundation: The empirical data consists of both primary and secondary. The data was collected through interviews, annual reports, consulting firms' reports, and articles.
Abstract
Conclusions: The findings of this paper suggest that there is a need for banks to adjust their management control systems (MCS) if they are to foster innovations and be truly ambidextrous. The design of the MCS seems to be of significant importance to achieve contextual ambidexterity. This is concluded as we have found tensions between innovative activities and the banks’ MCS, which are designed for core banking activities and has failed to adjust and support both innovative and core activities. This implies that for organizations to be ambidextrous, they are in need of ambidextrous management control systems.
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author
Al Madani, Alaa LU and Andersson, Danny
supervisor
organization
course
BUSN68 20161
year
type
H1 - Master's Degree (One Year)
subject
keywords
Innovation, Ambidexterity, Management control, Banking, Digital transformation.
language
English
id
8883852
date added to LUP
2016-08-22 12:53:01
date last changed
2016-08-22 12:53:01
@misc{8883852,
  abstract     = {Conclusions: The findings of this paper suggest that there is a need for banks to adjust their management control systems (MCS) if they are to foster innovations and be truly ambidextrous. The design of the MCS seems to be of significant importance to achieve contextual ambidexterity. This is concluded as we have found tensions between innovative activities and the banks’ MCS, which are designed for core banking activities and has failed to adjust and support both innovative and core activities. This implies that for organizations to be ambidextrous, they are in need of ambidextrous management control systems.},
  author       = {Al Madani, Alaa and Andersson, Danny},
  keyword      = {Innovation,Ambidexterity,Management control,Banking,Digital transformation.},
  language     = {eng},
  note         = {Student Paper},
  title        = {Innovation in the Banking Sector - Ambidextrous Management Control Systems},
  year         = {2016},
}