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Flexilast beställningsguide

Hurtig, Daniel and Hansson, Tom (2016)
Computer Science and Engineering (BSc)
Abstract
Flexilast is a company located in Eslöv that provides trucking and construction services. To order or get help with goods and services from the company today, you would have to call them. The employees at the company spend alot of their time on the phone to help customers with the company's various products and services. To solve these problems Flexilast contacted Daniel Hurtig and Tom Hansson to develop a prototype that improves communication between customer and company. There were meetings between the thesis group and the company where they discussed what was provided of the prototype. A quantitative analysis was conducted in the form of a sur-vey to examine the interest in the target group. Using the iterative process model Kanban,... (More)
Flexilast is a company located in Eslöv that provides trucking and construction services. To order or get help with goods and services from the company today, you would have to call them. The employees at the company spend alot of their time on the phone to help customers with the company's various products and services. To solve these problems Flexilast contacted Daniel Hurtig and Tom Hansson to develop a prototype that improves communication between customer and company. There were meetings between the thesis group and the company where they discussed what was provided of the prototype. A quantitative analysis was conducted in the form of a sur-vey to examine the interest in the target group. Using the iterative process model Kanban, tailored to fit the needs of the group, the thesis group has developed a prototype consisting of a database, a web application and a mobile application. The database developed in SQL consists of three tables containing users of the web application, the services available in the mobile application and in-coming orders. PHP and HTML has been used to develop the web application which is for the company to handle the information in the database. The mobile application is developed in Android Studio and works as a guide in which the company's customers can obtain information and assistance with products and services. The mobile application enables the customers to get the information they need about the company’s various services. They can also order these services per their own needs. The company controls all orders through the web application where they also can handle prices on the services that the mobile application contains. In this way, customers do not have to call the company every time they need help, which in turn reduces the time em-ployees spend on the phone. Keywords: Prototype, mobile application, web application, Android, PHP (Less)
Please use this url to cite or link to this publication:
author
Hurtig, Daniel and Hansson, Tom
organization
year
type
M2 - Bachelor Degree
subject
language
Swedish
id
8896006
alternative location
https://portal.ch.lu.se/Campus.NET/Services/Publication/Export.aspx?id=2990&type=doc
date added to LUP
2016-12-13 04:09:59
date last changed
2016-12-13 04:09:59
@misc{8896006,
  abstract     = {Flexilast is a company located in Eslöv that provides trucking and construction services. To order or get help with goods and services from the company today, you would have to call them. The employees at the company spend alot of their time on the phone to help customers with the company's various products and services. To solve these problems Flexilast contacted Daniel Hurtig and Tom Hansson to develop a prototype that improves communication between customer and company. There were meetings between the thesis group and the company where they discussed what was provided of the prototype. A quantitative analysis was conducted in the form of a sur-vey to examine the interest in the target group. Using the iterative process model Kanban, tailored to fit the needs of the group, the thesis group has developed a prototype consisting of a database, a web application and a mobile application. The database developed in SQL consists of three tables containing users of the web application, the services available in the mobile application and in-coming orders. PHP and HTML has been used to develop the web application which is for the company to handle the information in the database. The mobile application is developed in Android Studio and works as a guide in which the company's customers can obtain information and assistance with products and services. The mobile application enables the customers to get the information they need about the company’s various services. They can also order these services per their own needs. The company controls all orders through the web application where they also can handle prices on the services that the mobile application contains. In this way, customers do not have to call the company every time they need help, which in turn reduces the time em-ployees spend on the phone. Keywords: Prototype, mobile application, web application, Android, PHP},
  author       = {Hurtig, Daniel and Hansson, Tom},
  language     = {swe},
  note         = {Student Paper},
  title        = {Flexilast beställningsguide},
  year         = {2016},
}