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Har chefen slutat bry sig? : En kvalitativ studie om enhetschefers möjligheter till brukarperspektiv

Andersson, David LU and Johansson, Daniel LU (2017) SOPA63 20171
School of Social Work
Abstract
This study aims to explore how middle-managers, within public homecare services, perceive that they are affected by organizational structures, such as economic model, room for maneuver and budget responsibility, and organizational cultures, such as goals and personal values, in their effort to work with a client-centered perspective. The study was carried out by five semi-structured interviews with five middle-managers. The study has concluded different statements from the chosen middle-managers regarding how organizational structures and organizational cultures affect their ability to work client-centered. While some has mentioned that budget responsibility negatively affects the possibility to work with a client-centered perspective,... (More)
This study aims to explore how middle-managers, within public homecare services, perceive that they are affected by organizational structures, such as economic model, room for maneuver and budget responsibility, and organizational cultures, such as goals and personal values, in their effort to work with a client-centered perspective. The study was carried out by five semi-structured interviews with five middle-managers. The study has concluded different statements from the chosen middle-managers regarding how organizational structures and organizational cultures affect their ability to work client-centered. While some has mentioned that budget responsibility negatively affects the possibility to work with a client-centered perspective, others view it as a positive aspect of their work. A key finding in this study has been that the middle-managers with the least budget responsibility also visited their clients more frequently. Another key finding in this study has been how the middle-managers work to reach their clients. While some middle-managers tend to talk to their clients directly, others use their staff as their main tool to reach out to the client. (Less)
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author
Andersson, David LU and Johansson, Daniel LU
supervisor
organization
course
SOPA63 20171
year
type
M2 - Bachelor Degree
subject
keywords
organizational structures, Client-perspective, organizational cultures, economic model, budget responsibility, official goals, centralization
language
Swedish
id
8916271
date added to LUP
2017-09-18 12:56:25
date last changed
2017-09-18 12:56:25
@misc{8916271,
  abstract     = {This study aims to explore how middle-managers, within public homecare services, perceive that they are affected by organizational structures, such as economic model, room for maneuver and budget responsibility, and organizational cultures, such as goals and personal values, in their effort to work with a client-centered perspective. The study was carried out by five semi-structured interviews with five middle-managers. The study has concluded different statements from the chosen middle-managers regarding how organizational structures and organizational cultures affect their ability to work client-centered. While some has mentioned that budget responsibility negatively affects the possibility to work with a client-centered perspective, others view it as a positive aspect of their work. A key finding in this study has been that the middle-managers with the least budget responsibility also visited their clients more frequently. Another key finding in this study has been how the middle-managers work to reach their clients. While some middle-managers tend to talk to their clients directly, others use their staff as their main tool to reach out to the client.},
  author       = {Andersson, David and Johansson, Daniel},
  keyword      = {organizational structures,Client-perspective,organizational cultures,economic model,budget responsibility,official goals,centralization},
  language     = {swe},
  note         = {Student Paper},
  title        = {Har chefen slutat bry sig? : En kvalitativ studie om enhetschefers möjligheter till brukarperspektiv},
  year         = {2017},
}