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Performance measurement for better or for worse? A study in Swedish primary care

Runfors, Alice LU and Robertsson Lund, Fredrik (2017) BUSN79 20171
Department of Business Administration
Abstract
Purpose: The purpose of this thesis is to generate an understanding of the management control used in Swedish primary care, by analysing the similarities and differences between publicly and privately owned primary care providers.
Abstract
Theoretical framework: The main theories that the theoretical framework used in this thesis is based on are theory regarding management control, and performance management and measurement
Abstract
Methodology: The method used in this explanatory multiple case study of Swedish primary care providers, is an inductive approach with a qualitative strategy. Documents from two private organizations and one public organization have been reviewed, as well as semi- structured interviews conducted with two employees in each organization.
Abstract
Empirical foundation: The empirical data for this study was gathered from three case organisations within Swedish primary care, whereof 2 private companies and 1 public organisation.
Abstract
Conclusions: The findings of this paper suggest that management control in Swedish primary care is highly dependent upon the context. Similarities and differences between private and public providers originates from the characteristics of the organisation and how they choose to adapt to the context.
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author
Runfors, Alice LU and Robertsson Lund, Fredrik
supervisor
organization
course
BUSN79 20171
year
type
H1 - Master's Degree (One Year)
subject
keywords
Privatization, public sector, primary care, management control, performance measurement
language
English
id
8919325
date added to LUP
2017-07-05 16:35:01
date last changed
2017-07-05 16:35:01
@misc{8919325,
  abstract     = {Conclusions: The findings of this paper suggest that management control in Swedish primary care is highly dependent upon the context. Similarities and differences between private and public providers originates from the characteristics of the organisation and how they choose to adapt to the context.},
  author       = {Runfors, Alice and Robertsson Lund, Fredrik},
  keyword      = {Privatization,public sector,primary care,management control,performance measurement},
  language     = {eng},
  note         = {Student Paper},
  title        = {Performance measurement for better or for worse? A study in Swedish primary care},
  year         = {2017},
}