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Lean - en styrningsmodell som förändrar professionaliteten?

Gustafsson, Hanna LU (2018) SOPA63 20172
School of Social Work
Abstract
The purpose of this study is to explore health sector social worker’s experiences of the implementation of Lean management. Five interviews were conducted with social workers working at departments where Lean-management had been implemented. In addition, observations were made during 4 days at one such department. Backed up by Julia Evetts’ theory of professions and the concepts “occupational professionalism” and “organizational professionalism” the data was analyzed with a specific focus on changes in the professional role. Lean can be seen as a part of the New Public Management movement, where organizational ideas from the private sector are implemented in the public sector. Earlier research has shown how NPM trends such as... (More)
The purpose of this study is to explore health sector social worker’s experiences of the implementation of Lean management. Five interviews were conducted with social workers working at departments where Lean-management had been implemented. In addition, observations were made during 4 days at one such department. Backed up by Julia Evetts’ theory of professions and the concepts “occupational professionalism” and “organizational professionalism” the data was analyzed with a specific focus on changes in the professional role. Lean can be seen as a part of the New Public Management movement, where organizational ideas from the private sector are implemented in the public sector. Earlier research has shown how NPM trends such as standardization and auditing have affected the professionals, both in negative and positive ways. The study shows how Lean in some parts corresponds with Evetts results on NPM, and in some parts not. Lean was implemented differently at different departments and therefore affected the professionals in different ways. The interviews revealed a movement from an occupational professionalism towards an organizational professionalism as a result of the implementation of Lean. However, the social worker’s described a both increased and decreased space for discretion and the changes were not exclusively seen as negative. (Less)
Please use this url to cite or link to this publication:
author
Gustafsson, Hanna LU
supervisor
organization
course
SOPA63 20172
year
type
M2 - Bachelor Degree
subject
keywords
Lean, professionalism, standardization, auditing, discretion, NPM, hospital social work
language
Swedish
id
8933041
date added to LUP
2018-01-22 10:43:29
date last changed
2018-01-22 10:43:29
@misc{8933041,
  abstract     = {{The purpose of this study is to explore health sector social worker’s experiences of the implementation of Lean management. Five interviews were conducted with social workers working at departments where Lean-management had been implemented. In addition, observations were made during 4 days at one such department. Backed up by Julia Evetts’ theory of professions and the concepts “occupational professionalism” and “organizational professionalism” the data was analyzed with a specific focus on changes in the professional role. Lean can be seen as a part of the New Public Management movement, where organizational ideas from the private sector are implemented in the public sector. Earlier research has shown how NPM trends such as standardization and auditing have affected the professionals, both in negative and positive ways. The study shows how Lean in some parts corresponds with Evetts results on NPM, and in some parts not. Lean was implemented differently at different departments and therefore affected the professionals in different ways. The interviews revealed a movement from an occupational professionalism towards an organizational professionalism as a result of the implementation of Lean. However, the social worker’s described a both increased and decreased space for discretion and the changes were not exclusively seen as negative.}},
  author       = {{Gustafsson, Hanna}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{Lean - en styrningsmodell som förändrar professionaliteten?}},
  year         = {{2018}},
}