Att kämpa mycket för lite hjälp : En kvalitativ studie av kontroll och stöd utifrån ett klientperspektiv på ekonomiskt bistånd
(2019) SOPA63 20182School of Social Work
- Abstract
- Determining eligibility for financial aid is an ambiguous task for social workers, according to research. Social workers are expected to support clients in taking part of social welfare, while at the same time ensuring work requirement participation. The aim of the study was to investigate this ambiguous task from a client perspective. The study was based on data that was gathered from seven semi-structured interviews with clients who had applied and received financial aid. During the coding of the data three themes were found: experiences regarding the bureaucracy, experiences regarding requirements and experiences regarding the interpersonal dimension. The analysis was based on Webers (1987) theory regarding bureaucracy and and Topor and... (More)
- Determining eligibility for financial aid is an ambiguous task for social workers, according to research. Social workers are expected to support clients in taking part of social welfare, while at the same time ensuring work requirement participation. The aim of the study was to investigate this ambiguous task from a client perspective. The study was based on data that was gathered from seven semi-structured interviews with clients who had applied and received financial aid. During the coding of the data three themes were found: experiences regarding the bureaucracy, experiences regarding requirements and experiences regarding the interpersonal dimension. The analysis was based on Webers (1987) theory regarding bureaucracy and and Topor and Borgs (2008) analysis regarding the interpersonal dimension. The results of the study show that if the participants experienced bureaucracy as a prominent factor in their contact with financial aid that generally led to a negative experience. From the participants’ descriptions we can also understand the interpersonal dimension as a contributor for a positive experience in how clients experience requirements. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/8967326
- author
- Sundell, Moa LU and Hallberg Zettergren, Oscar LU
- supervisor
- organization
- course
- SOPA63 20182
- year
- 2019
- type
- M2 - Bachelor Degree
- subject
- keywords
- bureaucracy, work requirements, interpersonal dimension, client perception.
- language
- Swedish
- id
- 8967326
- date added to LUP
- 2019-02-08 11:05:51
- date last changed
- 2019-02-08 11:05:51
@misc{8967326,
abstract = {{Determining eligibility for financial aid is an ambiguous task for social workers, according to research. Social workers are expected to support clients in taking part of social welfare, while at the same time ensuring work requirement participation. The aim of the study was to investigate this ambiguous task from a client perspective. The study was based on data that was gathered from seven semi-structured interviews with clients who had applied and received financial aid. During the coding of the data three themes were found: experiences regarding the bureaucracy, experiences regarding requirements and experiences regarding the interpersonal dimension. The analysis was based on Webers (1987) theory regarding bureaucracy and and Topor and Borgs (2008) analysis regarding the interpersonal dimension. The results of the study show that if the participants experienced bureaucracy as a prominent factor in their contact with financial aid that generally led to a negative experience. From the participants’ descriptions we can also understand the interpersonal dimension as a contributor for a positive experience in how clients experience requirements.}},
author = {{Sundell, Moa and Hallberg Zettergren, Oscar}},
language = {{swe}},
note = {{Student Paper}},
title = {{Att kämpa mycket för lite hjälp : En kvalitativ studie av kontroll och stöd utifrån ett klientperspektiv på ekonomiskt bistånd}},
year = {{2019}},
}