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Mötet mellan det professionella och privata : En kvalitativ studie om socialsekreterares upplevelser och konstruktioner av klientrelationer

Castillo, Gabriela LU and Månsson, Jimi LU (2019) SOPA63 20182
School of Social Work
Abstract
The aim of this study was to explore social workers’ experiences of their client relationships. More specifically we wanted to explore in which way the social workers experience that their position of power affect them in the client meetings and in what way they experience that the organization, both direct and indirect, affect the development of a good client relationsships. The method chosen for this study was qualitative interviews with five different social workers in a single municipality in the region of Skåne. In analysing our results we applied Martin Buber’s theory of the two dimensional relationship, Roine Johansson’s view on Michael Lipsky’s theory of street-level bureaucracy and Greta Skaus definition of the concept of ”power”... (More)
The aim of this study was to explore social workers’ experiences of their client relationships. More specifically we wanted to explore in which way the social workers experience that their position of power affect them in the client meetings and in what way they experience that the organization, both direct and indirect, affect the development of a good client relationsships. The method chosen for this study was qualitative interviews with five different social workers in a single municipality in the region of Skåne. In analysing our results we applied Martin Buber’s theory of the two dimensional relationship, Roine Johansson’s view on Michael Lipsky’s theory of street-level bureaucracy and Greta Skaus definition of the concept of ”power” in order to illustrate the social workers’ experiences and constructions of the meetings with clients both in terms of personal and organisational factors. This study found out that despite the highly different views and values regarding the meeting with clients and the development of good client relationships, social workers which meet clients on a daily basis all focus on the individual need of every client in order to act in which way is best for that certain client. The attempt of this study is therefore to present the importance of social work professionals understanding the meaning of differentiating between what is a professional and what is a personal approach in the client meeting along with what role the organization plays in the client meeting. (Less)
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author
Castillo, Gabriela LU and Månsson, Jimi LU
supervisor
organization
course
SOPA63 20182
year
type
M2 - Bachelor Degree
subject
keywords
client relationships, social workers, power in client meetings, social work discretion, professional and personal
language
Swedish
id
8967629
date added to LUP
2019-02-08 11:01:38
date last changed
2019-02-08 11:12:42
@misc{8967629,
  abstract     = {{The aim of this study was to explore social workers’ experiences of their client relationships. More specifically we wanted to explore in which way the social workers experience that their position of power affect them in the client meetings and in what way they experience that the organization, both direct and indirect, affect the development of a good client relationsships. The method chosen for this study was qualitative interviews with five different social workers in a single municipality in the region of Skåne. In analysing our results we applied Martin Buber’s theory of the two dimensional relationship, Roine Johansson’s view on Michael Lipsky’s theory of street-level bureaucracy and Greta Skaus definition of the concept of ”power” in order to illustrate the social workers’ experiences and constructions of the meetings with clients both in terms of personal and organisational factors. This study found out that despite the highly different views and values regarding the meeting with clients and the development of good client relationships, social workers which meet clients on a daily basis all focus on the individual need of every client in order to act in which way is best for that certain client. The attempt of this study is therefore to present the importance of social work professionals understanding the meaning of differentiating between what is a professional and what is a personal approach in the client meeting along with what role the organization plays in the client meeting.}},
  author       = {{Castillo, Gabriela and Månsson, Jimi}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{Mötet mellan det professionella och privata : En kvalitativ studie om socialsekreterares upplevelser och konstruktioner av klientrelationer}},
  year         = {{2019}},
}