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Empati - redskap eller hinder : en kvalitativ studie om hur socionomer betraktar betydelsen av empati i sin professionella roll

Lennde, Maria LU (2019) SOPA63 20191
School of Social Work
Abstract
Empathy is a phenomenon known by many definitions in the positive sense. The concept is mentioned as one of the three most important components within social work. At the same time, the concept of empathy is elusive and oftentimes difficult to pinpoint in the everyday social work practice. The aim of this study is to explore how social workers who work directly with vulnerable groups define and reason around the role of empathy in their profession and daily work. The data was accumulated through qualitative interviews with five different social workers who work with vulnerable groups, such as homeless people and children. The analysis of data is guided by concepts from the sociology of emotions, such as Arlie Hochschild’s theory of... (More)
Empathy is a phenomenon known by many definitions in the positive sense. The concept is mentioned as one of the three most important components within social work. At the same time, the concept of empathy is elusive and oftentimes difficult to pinpoint in the everyday social work practice. The aim of this study is to explore how social workers who work directly with vulnerable groups define and reason around the role of empathy in their profession and daily work. The data was accumulated through qualitative interviews with five different social workers who work with vulnerable groups, such as homeless people and children. The analysis of data is guided by concepts from the sociology of emotions, such as Arlie Hochschild’s theory of emotional work and deep acting. This study found that the diffuse definition of empathy is based in two different kinds of the concept; there is a private empathy that allows the individual to use emotions more, and a professional one where “correct” empathy means to contain and regulate your emotions. The idea of being professional is often presented as being rational, controlled and sensible, which in the modern emotional culture you’re not when showing emotions. By following the instructions that come with professional empathy, the individual receives confirmation, fellowship and appreciation. The power of the community controls the individual through education and is constantly present in the professional carrier. At the same time there is a discrepancy in how the social workers are negatively affected by either regulate empathy or feeling too much in their work. (Less)
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author
Lennde, Maria LU
supervisor
organization
course
SOPA63 20191
year
type
M2 - Bachelor Degree
subject
keywords
empathy, regulation, professionalism, social worker, sociology of emotions
language
Swedish
id
8982012
date added to LUP
2019-06-14 11:44:46
date last changed
2019-06-14 11:49:11
@misc{8982012,
  abstract     = {Empathy is a phenomenon known by many definitions in the positive sense. The concept is mentioned as one of the three most important components within social work. At the same time, the concept of empathy is elusive and oftentimes difficult to pinpoint in the everyday social work practice. The aim of this study is to explore how social workers who work directly with vulnerable groups define and reason around the role of empathy in their profession and daily work. The data was accumulated through qualitative interviews with five different social workers who work with vulnerable groups, such as homeless people and children. The analysis of data is guided by concepts from the sociology of emotions, such as Arlie Hochschild’s theory of emotional work and deep acting. This study found that the diffuse definition of empathy is based in two different kinds of the concept; there is a private empathy that allows the individual to use emotions more, and a professional one where “correct” empathy means to contain and regulate your emotions. The idea of being professional is often presented as being rational, controlled and sensible, which in the modern emotional culture you’re not when showing emotions. By following the instructions that come with professional empathy, the individual receives confirmation, fellowship and appreciation. The power of the community controls the individual through education and is constantly present in the professional carrier. At the same time there is a discrepancy in how the social workers are negatively affected by either regulate empathy or feeling too much in their work.},
  author       = {Lennde, Maria},
  keyword      = {empathy,regulation,professionalism,social worker,sociology of emotions},
  language     = {swe},
  note         = {Student Paper},
  title        = {Empati - redskap eller hinder : en kvalitativ studie om hur socionomer betraktar betydelsen av empati i sin professionella roll},
  year         = {2019},
}