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Management control of uncertainty - A case study of product portfolio management across industries

Lind, Linn LU and Warrings, Vincent LU (2019) BUSN79 20191
Department of Business Administration
Abstract
Title: Management control of uncertainty - A case study of product portfolio management across industries

Seminar date: 2019-06-05

Course: BUSN79 Business Administration: Degree Project in Accounting and Finance, 15 ECTS

Authors: Linn Lind, Vincent Warrings

Advisor: Anders Anell

Key words: Product portfolio management, uncertainty, management control, levers of control, ambidexterity, innovation

Purpose: The purpose of this thesis is to contribute to research by applying a management control framework to the context of portfolio management. The thesis aims to contribute to contingency theory by studying how portfolio management differs between companies that are facing different types and degrees of uncertainty. An... (More)
Title: Management control of uncertainty - A case study of product portfolio management across industries

Seminar date: 2019-06-05

Course: BUSN79 Business Administration: Degree Project in Accounting and Finance, 15 ECTS

Authors: Linn Lind, Vincent Warrings

Advisor: Anders Anell

Key words: Product portfolio management, uncertainty, management control, levers of control, ambidexterity, innovation

Purpose: The purpose of this thesis is to contribute to research by applying a management control framework to the context of portfolio management. The thesis aims to contribute to contingency theory by studying how portfolio management differs between companies that are facing different types and degrees of uncertainty. An additional aim is to observe how portfolio management is used to facilitate innovation.

Methodology: A multiple-case study has been conducted, based on semi-structured interviews with key informants in portfolio management. The data collection covered eight companies operating in four industries. Collected data has been thematically analyzed to derive meaning behind the use of management control.

Theoretical perspectives: The thesis analyses how Simons’ (1994) levers of control are utilized in portfolio management. Diagnostic controls, boundary systems, interactive control systems as well as belief systems are specified in the field of portfolio management by relying on Simons’ original definitions and complementing the framework with research from the area of portfolio management, such as stage-gate theory.

Empirical foundation: It is described and analyzed how companies in the study are using the stage-gate process in portfolio management and which type and level of uncertainty that is faced. It is also explained how the four levers are applied in the portfolio management.

Conclusions: Simons’ levers of control are applicable to describe management control in portfolio management. It is found that organizations facing technology-related uncertainty use of interactive controls to a higher extent, whereas companies facing market-related and project scope-related uncertainty rather rely on boundary systems and diagnostic controls. Companies facilitate innovation in the form of exploration by turning diagnostic and boundaries interactive. Innovation in the form of exploitation is enhanced by using diagnostic controls and strict boundaries. (Less)
Please use this url to cite or link to this publication:
author
Lind, Linn LU and Warrings, Vincent LU
supervisor
organization
course
BUSN79 20191
year
type
H1 - Master's Degree (One Year)
subject
language
English
id
8988838
date added to LUP
2019-09-30 14:15:06
date last changed
2019-09-30 14:15:06
@misc{8988838,
  abstract     = {{Title: Management control of uncertainty - A case study of product portfolio management across industries

Seminar date: 2019-06-05

Course: BUSN79 Business Administration: Degree Project in Accounting and Finance, 15 ECTS

Authors: Linn Lind, Vincent Warrings

Advisor: Anders Anell

Key words: Product portfolio management, uncertainty, management control, levers of control, ambidexterity, innovation

Purpose: The purpose of this thesis is to contribute to research by applying a management control framework to the context of portfolio management. The thesis aims to contribute to contingency theory by studying how portfolio management differs between companies that are facing different types and degrees of uncertainty. An additional aim is to observe how portfolio management is used to facilitate innovation.

Methodology: A multiple-case study has been conducted, based on semi-structured interviews with key informants in portfolio management. The data collection covered eight companies operating in four industries. Collected data has been thematically analyzed to derive meaning behind the use of management control.

Theoretical perspectives: The thesis analyses how Simons’ (1994) levers of control are utilized in portfolio management. Diagnostic controls, boundary systems, interactive control systems as well as belief systems are specified in the field of portfolio management by relying on Simons’ original definitions and complementing the framework with research from the area of portfolio management, such as stage-gate theory.

Empirical foundation: It is described and analyzed how companies in the study are using the stage-gate process in portfolio management and which type and level of uncertainty that is faced. It is also explained how the four levers are applied in the portfolio management.

Conclusions: Simons’ levers of control are applicable to describe management control in portfolio management. It is found that organizations facing technology-related uncertainty use of interactive controls to a higher extent, whereas companies facing market-related and project scope-related uncertainty rather rely on boundary systems and diagnostic controls. Companies facilitate innovation in the form of exploration by turning diagnostic and boundaries interactive. Innovation in the form of exploitation is enhanced by using diagnostic controls and strict boundaries.}},
  author       = {{Lind, Linn and Warrings, Vincent}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Management control of uncertainty - A case study of product portfolio management across industries}},
  year         = {{2019}},
}