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Hur påverkas intressekonflikter av krissituationer?

Solberg, Fabian LU ; Haglund, Josefine LU ; Gillberg, Maximilian LU and Malmström, Mia LU (2020) FEKH19 20201
Department of Business Administration
Abstract (Swedish)
Syftet med studien ämnar till att undersöka hur överordnade chefer samt underordnade chefer inom bankbranschen hanterar intressekonflikter som riskerar att uppstå till följd av COVID-19. Via en kvalitativ forskningsmetod genomfördes en enkel fallstudie av fyra banker utifrån åtta semistrukturerade intervjuer. Den teoretiska bearbetningen samt analysen gjordes kontinuerligt med hjälp av vald teori. Studiens teoretiska perspektiv utgår från agentteori, som förklarar relationen mellan agent och principal, samt de intressekonflikter som riskerar att uppstå. Till följd av COVID-19 tillämpas dessutom kristeori relaterat till bankernas krishantering och kriskommunikation.

Uppsatsens resultat pekar på en låg nivå av intressekonflikter till... (More)
Syftet med studien ämnar till att undersöka hur överordnade chefer samt underordnade chefer inom bankbranschen hanterar intressekonflikter som riskerar att uppstå till följd av COVID-19. Via en kvalitativ forskningsmetod genomfördes en enkel fallstudie av fyra banker utifrån åtta semistrukturerade intervjuer. Den teoretiska bearbetningen samt analysen gjordes kontinuerligt med hjälp av vald teori. Studiens teoretiska perspektiv utgår från agentteori, som förklarar relationen mellan agent och principal, samt de intressekonflikter som riskerar att uppstå. Till följd av COVID-19 tillämpas dessutom kristeori relaterat till bankernas krishantering och kriskommunikation.

Uppsatsens resultat pekar på en låg nivå av intressekonflikter till följd av en förbättrad kommunikation mellan överordnad-och underordnad chef. Detta på grund av ett utvecklat digitalt informationsflöde med ökad flexibilitet samt frekvens, vilket gynnar både den gemensamma målbilden och överordnad chefs intresse. COVID-19 genererar en låg grad av skyldighet inom bankerna vilket resulterar i en minimal negativ påverkan på relationen mellan överordnad-och underordnad chef. Vidare arbetar bankerna proaktivt med tydliga interna riktlinjer, vilket både förutser och motverkar eventuella intressekonflikter. (Less)
Abstract
The study aims to research how supervising managers as well as subordinate managers within the banking business manage conflicts of interest following the COVID-19 pandemic. The study has been conducted through a qualitative research method of four banks with eight semistructured interviews. The theoretical process and analysis has continuously been pursued with assistance of chosen theories. T​he study's theoretical perspective is based on agent theory, which explains the relationship between agent and principal, as well as the conflicts of interest that may arise. In relation to COVID-19, crisis theory is applied related to corporate crisis management and crisis communication.

The thesis results indicates low levels of conflicts of... (More)
The study aims to research how supervising managers as well as subordinate managers within the banking business manage conflicts of interest following the COVID-19 pandemic. The study has been conducted through a qualitative research method of four banks with eight semistructured interviews. The theoretical process and analysis has continuously been pursued with assistance of chosen theories. T​he study's theoretical perspective is based on agent theory, which explains the relationship between agent and principal, as well as the conflicts of interest that may arise. In relation to COVID-19, crisis theory is applied related to corporate crisis management and crisis communication.

The thesis results indicates low levels of conflicts of interest, as a result of improved communication between the manager and the subordinate manager. This is due to a developed digital flow of information, with increased flexibility and frequency, which benefits both the common goal image and the manager's interest. COVID-19 generates a low degree of guilt within the banks, resulting in a minimal negative impact on the relationship between the manager and the subordinate manager. Furthermore, the banks are proactively working with clear internal guidelines, which both anticipate and counteract any conflicts of interest that may occur. (Less)
Please use this url to cite or link to this publication:
author
Solberg, Fabian LU ; Haglund, Josefine LU ; Gillberg, Maximilian LU and Malmström, Mia LU
supervisor
organization
alternative title
En fallstudie kring bankbranschens påverkan under COVID-19
course
FEKH19 20201
year
type
M2 - Bachelor Degree
subject
keywords
​Agentteori, intressekonflikter, krishantering, kriskommunikation, COVID-19
language
Swedish
id
9021466
date added to LUP
2020-07-28 12:36:07
date last changed
2020-07-28 12:36:07
@misc{9021466,
  abstract     = {{The study aims to research how supervising managers as well as subordinate managers within the banking business manage conflicts of interest following the COVID-19 pandemic. The study has been conducted through a qualitative research method of four banks with eight semistructured interviews. The theoretical process and analysis has continuously been pursued with assistance of chosen theories. T​he study's theoretical perspective is based on agent theory, which explains the relationship between agent and principal, as well as the conflicts of interest that may arise. In relation to COVID-19, crisis theory is applied related to corporate crisis management and crisis communication.

The thesis results indicates low levels of conflicts of interest, as a result of improved communication between the manager and the subordinate manager. This is due to a developed digital flow of information, with increased flexibility and frequency, which benefits both the common goal image and the manager's interest. COVID-19 generates a low degree of guilt within the banks, resulting in a minimal negative impact on the relationship between the manager and the subordinate manager. Furthermore, the banks are proactively working with clear internal guidelines, which both anticipate and counteract any conflicts of interest that may occur.}},
  author       = {{Solberg, Fabian and Haglund, Josefine and Gillberg, Maximilian and Malmström, Mia}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{Hur påverkas intressekonflikter av krissituationer?}},
  year         = {{2020}},
}