UX Redesign of Digital Tool in Primary Health Care
(2020) MAMM01 20201Ergonomics and Aerosol Technology
- Abstract (Swedish)
- Efterfrågan inom hälso- och sjukvården ökar på grund av en växande population med allt fler äldre och kroniskt sjuka personer. Dessutom förväntar sig dagens patienter en lättillgänglig vård. För att möta den tilltagande efterfrågan spelar digitalisering en viktig roll. För att digitaliseringen ska lyckas är en god integrationen mellan nya digitala verktyg och befintliga system av stor betydelse. Dessutom bör verktygen utformas för de avsedda användarna och deras behov.
Examensarbetet har utförts i samarbete med Vårdinnovation Sverige AB. Syftet med projektet var att förbättra användarupplevelsen av Vårdexpressen - ett digitalt verktyg för patienter samt vårdpersonal. Under projektets gång har en iterativ och människocentrerad... (More) - Efterfrågan inom hälso- och sjukvården ökar på grund av en växande population med allt fler äldre och kroniskt sjuka personer. Dessutom förväntar sig dagens patienter en lättillgänglig vård. För att möta den tilltagande efterfrågan spelar digitalisering en viktig roll. För att digitaliseringen ska lyckas är en god integrationen mellan nya digitala verktyg och befintliga system av stor betydelse. Dessutom bör verktygen utformas för de avsedda användarna och deras behov.
Examensarbetet har utförts i samarbete med Vårdinnovation Sverige AB. Syftet med projektet var att förbättra användarupplevelsen av Vårdexpressen - ett digitalt verktyg för patienter samt vårdpersonal. Under projektets gång har en iterativ och människocentrerad designprocess använts för att designa om verktygets användargränssnitt. Patienters behov och beteenden i primärvården kartlades i ett tidigt stadium av designprocessen. Vidare identifierades användbarhetsproblem i verktygets ursprungliga användargränssnitt. En prototyp skapades i Adobe XD för att lösa användbarhetsproblemen och för att möta användarnas behov och beteenden. Prototypen påvisades, genom användbarhetstester med 12 deltagare, ha en bättre användbarhet än den ursprungliga designen. (Less) - Abstract
- The demand in health care is increasing due to a growing population with more elderly and chronically ill people. In addition, the patients expect easy access to health care. To be able to meet the growing demand in the health care, digitization plays an essential role. For the digitization to be successful, a good integration of new digital tools in existing systems is of great importance. Also, the tools must be designed for the intended users and their needs.
The master thesis was performed in collaboration with Vårdinnovation Sverige AB. The aim with the thesis was to improve the user experience of Vårdexpressen - a digital tool for patients and healthcare professionals. An iterative human-centred design process was used throughout... (More) - The demand in health care is increasing due to a growing population with more elderly and chronically ill people. In addition, the patients expect easy access to health care. To be able to meet the growing demand in the health care, digitization plays an essential role. For the digitization to be successful, a good integration of new digital tools in existing systems is of great importance. Also, the tools must be designed for the intended users and their needs.
The master thesis was performed in collaboration with Vårdinnovation Sverige AB. The aim with the thesis was to improve the user experience of Vårdexpressen - a digital tool for patients and healthcare professionals. An iterative human-centred design process was used throughout the project to develop a redesign of the user interface. The needs and behaviours of the patients in primary health care were discovered in the early stages of the design process. Additionally, usability issues in the current user interface of the system were identified. A prototype, based on a specific patient case, was created in Adobe XD to solve the usability issues and meet the identified user needs and behaviours. The prototype was, through usability tests with 12 participants, shown to provide a better usability than the original design. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/9021832
- author
- Swanberg, Lisa and Samuelsson, Olivia LU
- supervisor
-
- Günter Alce LU
- organization
- course
- MAMM01 20201
- year
- 2020
- type
- H2 - Master's Degree (Two Years)
- subject
- keywords
- User Experience, eHealth, Primary Health Care, Interaction Design, Usability Testing
- language
- English
- id
- 9021832
- date added to LUP
- 2020-06-29 09:05:33
- date last changed
- 2020-06-29 09:05:33
@misc{9021832,
abstract = {{The demand in health care is increasing due to a growing population with more elderly and chronically ill people. In addition, the patients expect easy access to health care. To be able to meet the growing demand in the health care, digitization plays an essential role. For the digitization to be successful, a good integration of new digital tools in existing systems is of great importance. Also, the tools must be designed for the intended users and their needs.
The master thesis was performed in collaboration with Vårdinnovation Sverige AB. The aim with the thesis was to improve the user experience of Vårdexpressen - a digital tool for patients and healthcare professionals. An iterative human-centred design process was used throughout the project to develop a redesign of the user interface. The needs and behaviours of the patients in primary health care were discovered in the early stages of the design process. Additionally, usability issues in the current user interface of the system were identified. A prototype, based on a specific patient case, was created in Adobe XD to solve the usability issues and meet the identified user needs and behaviours. The prototype was, through usability tests with 12 participants, shown to provide a better usability than the original design.}},
author = {{Swanberg, Lisa and Samuelsson, Olivia}},
language = {{eng}},
note = {{Student Paper}},
title = {{UX Redesign of Digital Tool in Primary Health Care}},
year = {{2020}},
}