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Moving Mountains - How companies manage consumer barriers and values when promoting use-oriented consumption in Swedish consumer markets

Borg, Daniel LU (2020) In IIIEE Master Thesis IMEM01 20201
The International Institute for Industrial Environmental Economics
Abstract
There is an urgent need to ensure sustainable consumption patterns in western countries such as Sweden. Movements around the world demanding leaders to take action for the survival of our planet also puts pressure on companies to act responsibly. Since consumption patterns are influenced by the decisions made by companies on how to do business the choice of business model can promote or hinder more sustainable practices. Business models, including use-oriented PSS, based on function or access provision to consumers, rather than ownership have emerged in an attempt to meet the needs for reduced environmental impacts without having to decrease consumption levels The aim of the study was to enhance the knowledge on how to successfully... (More)
There is an urgent need to ensure sustainable consumption patterns in western countries such as Sweden. Movements around the world demanding leaders to take action for the survival of our planet also puts pressure on companies to act responsibly. Since consumption patterns are influenced by the decisions made by companies on how to do business the choice of business model can promote or hinder more sustainable practices. Business models, including use-oriented PSS, based on function or access provision to consumers, rather than ownership have emerged in an attempt to meet the needs for reduced environmental impacts without having to decrease consumption levels The aim of the study was to enhance the knowledge on how to successfully implement use-oriented business models in consumer markets. Gathering up-to-date empirical knowledge on 1) business model characteristics 2) consumer barriers 3) consumer perceived value was considered key. The study was designed as a multi-case study using qualitative methods. The research and data collection followed two main streams, a literature review and an industry review. Primary data was collected through semi-structured interviews with selected practitioners from the seven case companies. The research was successful in gathering information of a contemporary and dynamic transformation and contributed with valuable empirical knowledge to the large body of research on use-oriented PSS. The results show 1) a tendency among companies to mimic business models to facilitate adoption 2) the importance of not neglecting the stickiness of established barriers 3) the tendency towards more focus on values related to self-interest and utilitarian aspects. The result of this study suggests that the strategy for promoting use-oriented consumption models should minimize the need for change of consumer behaviour, lower barriers for trials as much as possible and focus on promoting individual value creation. (Less)
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author
Borg, Daniel LU
supervisor
organization
course
IMEM01 20201
year
type
H2 - Master's Degree (Two Years)
subject
keywords
use-oriented products-service system, barriers for use-oriented PSS, consumer perceived value, retail
publication/series
IIIEE Master Thesis
report number
2020:19
ISSN
1401-9191
language
English
id
9025880
date added to LUP
2020-08-10 19:34:33
date last changed
2020-08-10 19:34:33
@misc{9025880,
  abstract     = {{There is an urgent need to ensure sustainable consumption patterns in western countries such as Sweden. Movements around the world demanding leaders to take action for the survival of our planet also puts pressure on companies to act responsibly. Since consumption patterns are influenced by the decisions made by companies on how to do business the choice of business model can promote or hinder more sustainable practices. Business models, including use-oriented PSS, based on function or access provision to consumers, rather than ownership have emerged in an attempt to meet the needs for reduced environmental impacts without having to decrease consumption levels The aim of the study was to enhance the knowledge on how to successfully implement use-oriented business models in consumer markets. Gathering up-to-date empirical knowledge on 1) business model characteristics 2) consumer barriers 3) consumer perceived value was considered key. The study was designed as a multi-case study using qualitative methods. The research and data collection followed two main streams, a literature review and an industry review. Primary data was collected through semi-structured interviews with selected practitioners from the seven case companies. The research was successful in gathering information of a contemporary and dynamic transformation and contributed with valuable empirical knowledge to the large body of research on use-oriented PSS. The results show 1) a tendency among companies to mimic business models to facilitate adoption 2) the importance of not neglecting the stickiness of established barriers 3) the tendency towards more focus on values related to self-interest and utilitarian aspects. The result of this study suggests that the strategy for promoting use-oriented consumption models should minimize the need for change of consumer behaviour, lower barriers for trials as much as possible and focus on promoting individual value creation.}},
  author       = {{Borg, Daniel}},
  issn         = {{1401-9191}},
  language     = {{eng}},
  note         = {{Student Paper}},
  series       = {{IIIEE Master Thesis}},
  title        = {{Moving Mountains - How companies manage consumer barriers and values when promoting use-oriented consumption in Swedish consumer markets}},
  year         = {{2020}},
}