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It Takes Two to Tango, How About Dialogue? A Case Study on How Dialogue is Manifested in a Cross-sectorial Context

Fagerberg, Josefine LU (2021) SKOM12 20211
Department of Strategic Communication
Abstract (Swedish)
Much has been written on dialogue within academic literature. It has been situated as one of the most ethical forms of communication, and it is becoming one of the most prominent theories in public relations. However, the concept remains ambiguous, and a link between theory and practice is still lacking. Against this background, this study investigates dialogue initiatives that have been taken within a project called DrottningH, that aims to integrate a vulnerable neighbor-hood, Drottninghög, to Helsingborg. The context in which DrottningH is placed, is unique, as the dialogues are carried out in a context of cross-sector partner-ships, meaning that actors from various sectors take part in those dialogues. As far as this study is... (More)
Much has been written on dialogue within academic literature. It has been situated as one of the most ethical forms of communication, and it is becoming one of the most prominent theories in public relations. However, the concept remains ambiguous, and a link between theory and practice is still lacking. Against this background, this study investigates dialogue initiatives that have been taken within a project called DrottningH, that aims to integrate a vulnerable neighbor-hood, Drottninghög, to Helsingborg. The context in which DrottningH is placed, is unique, as the dialogues are carried out in a context of cross-sector partner-ships, meaning that actors from various sectors take part in those dialogues. As far as this study is concerned, there has not yet been much research that has examined dialogue in a similar setting. The aim of this study is to explore how dialogue is defined and carried out within this specific context with cross-sector partnerships and multiple actors involved, according to the actors themselves. Drawing on three theories, Kent and Taylor’s (2002) dialogical principles, Pear-son’s (1989) six dimensions and Kent and Lane’s (2017) rhizomatous metaphor for dialogic theory, and using a qualitative case study method, twelve semi-structured interviews were conducted as well as document analysis of 70 management board protocols. The results suggest that the definition of dialogue varies between different actors, thus, resulting in different understandings of what dialogue is. Further, both constraining and facilitating factors were identified within this specific context, which could be of value for projects in a similar set-ting, and act as an entry point to further investigate how dialogue can be manifested within this context. (Less)
Please use this url to cite or link to this publication:
author
Fagerberg, Josefine LU
supervisor
organization
course
SKOM12 20211
year
type
H2 - Master's Degree (Two Years)
subject
keywords
dialogue, strategic communication, cross-sector partnerships, dialogic principles, public relations
language
English
id
9064559
date added to LUP
2022-08-08 11:11:06
date last changed
2022-08-08 11:11:06
@misc{9064559,
  abstract     = {{Much has been written on dialogue within academic literature. It has been situated as one of the most ethical forms of communication, and it is becoming one of the most prominent theories in public relations. However, the concept remains ambiguous, and a link between theory and practice is still lacking. Against this background, this study investigates dialogue initiatives that have been taken within a project called DrottningH, that aims to integrate a vulnerable neighbor-hood, Drottninghög, to Helsingborg. The context in which DrottningH is placed, is unique, as the dialogues are carried out in a context of cross-sector partner-ships, meaning that actors from various sectors take part in those dialogues. As far as this study is concerned, there has not yet been much research that has examined dialogue in a similar setting. The aim of this study is to explore how dialogue is defined and carried out within this specific context with cross-sector partnerships and multiple actors involved, according to the actors themselves. Drawing on three theories, Kent and Taylor’s (2002) dialogical principles, Pear-son’s (1989) six dimensions and Kent and Lane’s (2017) rhizomatous metaphor for dialogic theory, and using a qualitative case study method, twelve semi-structured interviews were conducted as well as document analysis of 70 management board protocols. The results suggest that the definition of dialogue varies between different actors, thus, resulting in different understandings of what dialogue is. Further, both constraining and facilitating factors were identified within this specific context, which could be of value for projects in a similar set-ting, and act as an entry point to further investigate how dialogue can be manifested within this context.}},
  author       = {{Fagerberg, Josefine}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{It Takes Two to Tango, How About Dialogue? A Case Study on How Dialogue is Manifested in a Cross-sectorial Context}},
  year         = {{2021}},
}