Problemlösning inom dagens räddningstjänst - En svensk fallstudie
(2023) In LUTVDG/TVBB VBRM01 20222Division of Fire Safety Engineering
- Abstract
- In the summer of 2021 a massive rainfall caused floods in Gävleborg län. The flood contributed to high burden on SOS-alarm and the fire and rescue service when approximately 700 emergency calls were received in a short amount of time. The flood caused floodings in cellars, damage to infrastructure and problems moving through traffic. The high burden caused the inner commanding officer of the fire rescue service to create a staff. Extra personnel were acquired and the staff started prioritizing vital societal functions and critical infrastructure. The other calls were put off for the time being, to be handled later when acute calls had been handled. Even though the burden on the fire and rescue service were too great and not everything... (More)
- In the summer of 2021 a massive rainfall caused floods in Gävleborg län. The flood contributed to high burden on SOS-alarm and the fire and rescue service when approximately 700 emergency calls were received in a short amount of time. The flood caused floodings in cellars, damage to infrastructure and problems moving through traffic. The high burden caused the inner commanding officer of the fire rescue service to create a staff. Extra personnel were acquired and the staff started prioritizing vital societal functions and critical infrastructure. The other calls were put off for the time being, to be handled later when acute calls had been handled. Even though the burden on the fire and rescue service were too great and not everything could be handled directly, every address who made an emergency call was visited.
When natural catastrophes happen, they puts demands on the societal resources and the problem-solving capacity of the fire and rescue services. The goal with this report is to research the problems that appear and how the fire and rescue service solves said problems. During the research of problems and the problem-solving capacity, studies are being performed on the networks that emerge and how these networks change while the catastrophe evolves. To research this the evaluation made by Länsstyrelsen Gävleborg was analyzed, reports from the fire and rescue services during the timespan of the catastrophe, public reports and three interviews from fire and rescue personnel.
In the result the timeline and four central themes are described. These four themes were acquired during analysis of primary and secondary data, and they point towards four relevant themes of problems, problemsolving and the construction of a network during large efforts. The result shows that preemptive measures, communication, staff and prioritizing as well as limitations were important parts during the handling the floods in Gävleborg län.
The conclusions show that preemptive measures are important in existing urban environments, but also during new construction. The preemptive measures also include routines for what needs to happen during large efforts such as the floods in Gävleborg län. When should you acquire extra personnel if the weather prognoses are insecure? In the result it is shown how emergent, leadorganization-controlled networks emerge where the staff is seen as the core of the network. The decision to start a staff was a factor of success in the handling of the floods. There are several interesting aspects to research in the future, such as how to create a shared view of the incident faster, and how different national resources can be reviewed and created. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/9107847
- author
- Karlsten, Nils LU and Sand, Vilma LU
- supervisor
- organization
- alternative title
- Problemsolving in the modern fire and rescue service – A Swedish case
- course
- VBRM01 20222
- year
- 2023
- type
- M2 - Bachelor Degree
- subject
- keywords
- Räddningstjänst, Problem, Problemlösning, Förebyggande arbete, Lägesbild, Nätverk, Översvämning, Skyfall, Resurser, Samhällsviktig verksamhet
- publication/series
- LUTVDG/TVBB
- report number
- 5686
- other publication id
- LUTVDG/TVBB--5686--SE
- language
- Swedish
- id
- 9107847
- date added to LUP
- 2023-01-20 12:22:20
- date last changed
- 2023-01-20 12:22:20
@misc{9107847,
abstract = {{In the summer of 2021 a massive rainfall caused floods in Gävleborg län. The flood contributed to high burden on SOS-alarm and the fire and rescue service when approximately 700 emergency calls were received in a short amount of time. The flood caused floodings in cellars, damage to infrastructure and problems moving through traffic. The high burden caused the inner commanding officer of the fire rescue service to create a staff. Extra personnel were acquired and the staff started prioritizing vital societal functions and critical infrastructure. The other calls were put off for the time being, to be handled later when acute calls had been handled. Even though the burden on the fire and rescue service were too great and not everything could be handled directly, every address who made an emergency call was visited.
When natural catastrophes happen, they puts demands on the societal resources and the problem-solving capacity of the fire and rescue services. The goal with this report is to research the problems that appear and how the fire and rescue service solves said problems. During the research of problems and the problem-solving capacity, studies are being performed on the networks that emerge and how these networks change while the catastrophe evolves. To research this the evaluation made by Länsstyrelsen Gävleborg was analyzed, reports from the fire and rescue services during the timespan of the catastrophe, public reports and three interviews from fire and rescue personnel.
In the result the timeline and four central themes are described. These four themes were acquired during analysis of primary and secondary data, and they point towards four relevant themes of problems, problemsolving and the construction of a network during large efforts. The result shows that preemptive measures, communication, staff and prioritizing as well as limitations were important parts during the handling the floods in Gävleborg län.
The conclusions show that preemptive measures are important in existing urban environments, but also during new construction. The preemptive measures also include routines for what needs to happen during large efforts such as the floods in Gävleborg län. When should you acquire extra personnel if the weather prognoses are insecure? In the result it is shown how emergent, leadorganization-controlled networks emerge where the staff is seen as the core of the network. The decision to start a staff was a factor of success in the handling of the floods. There are several interesting aspects to research in the future, such as how to create a shared view of the incident faster, and how different national resources can be reviewed and created.}},
author = {{Karlsten, Nils and Sand, Vilma}},
language = {{swe}},
note = {{Student Paper}},
series = {{LUTVDG/TVBB}},
title = {{Problemlösning inom dagens räddningstjänst - En svensk fallstudie}},
year = {{2023}},
}