"Vi är ju dömda på förhand" En netnografisk studie om föräldrars erfarenheter av orosanmälningar och socialtjänsten
(2023) SOPB63 20231School of Social Work
- Abstract
- The aim of this study is to get a deeper understanding of parents' experiences of child protective services, how they experience a report of concern, and which perceptions of social services are shared on a Swedish anonymous online forum. The method used for collecting data was Netnography. Thirteen discussion threads on a Swedish anonymous online forum were selected and processed using thematic analysis. Goffman's (2020) theory about stigma and Link and Phelan's (2001; 2014) conceptualization of stigma was used for analysing the results. Our results showed that the reports of concern are linked to feelings of powerlessness and social stigma. Parents experience feelings such as anxiety and concern, they also feel anger towards the... (More)
- The aim of this study is to get a deeper understanding of parents' experiences of child protective services, how they experience a report of concern, and which perceptions of social services are shared on a Swedish anonymous online forum. The method used for collecting data was Netnography. Thirteen discussion threads on a Swedish anonymous online forum were selected and processed using thematic analysis. Goffman's (2020) theory about stigma and Link and Phelan's (2001; 2014) conceptualization of stigma was used for analysing the results. Our results showed that the reports of concern are linked to feelings of powerlessness and social stigma. Parents experience feelings such as anxiety and concern, they also feel anger towards the informant. The parents accuse the informant of lying and claim that the accusation is false. Forum users also wrote that the feelings caused by the report of concern were lasting, some wrote that it had been several years since they last had contact with social services but they still feel anxious. Reports of concern are discussed as something helpful and good, but also as threatening and destructive. In the discussions about the reports of concern most of the focus ended up on the informant and on whether too many or too few reports of concern are filed to child protective services. The most common perception about social services was that they are an authority that abuses their power and that they do more harm than good. The other, not so common, perception we distinguished was of social services as a helping authority. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/9122661
- author
- Lindberg, Agnes LU and Willumsen Nilsson, Hanna LU
- supervisor
- organization
- course
- SOPB63 20231
- year
- 2023
- type
- M2 - Bachelor Degree
- subject
- keywords
- Parenthood, experience, report of concern, social services, stigmatization
- language
- Swedish
- id
- 9122661
- date added to LUP
- 2023-06-12 17:38:49
- date last changed
- 2023-06-12 17:38:49
@misc{9122661,
abstract = {{The aim of this study is to get a deeper understanding of parents' experiences of child protective services, how they experience a report of concern, and which perceptions of social services are shared on a Swedish anonymous online forum. The method used for collecting data was Netnography. Thirteen discussion threads on a Swedish anonymous online forum were selected and processed using thematic analysis. Goffman's (2020) theory about stigma and Link and Phelan's (2001; 2014) conceptualization of stigma was used for analysing the results. Our results showed that the reports of concern are linked to feelings of powerlessness and social stigma. Parents experience feelings such as anxiety and concern, they also feel anger towards the informant. The parents accuse the informant of lying and claim that the accusation is false. Forum users also wrote that the feelings caused by the report of concern were lasting, some wrote that it had been several years since they last had contact with social services but they still feel anxious. Reports of concern are discussed as something helpful and good, but also as threatening and destructive. In the discussions about the reports of concern most of the focus ended up on the informant and on whether too many or too few reports of concern are filed to child protective services. The most common perception about social services was that they are an authority that abuses their power and that they do more harm than good. The other, not so common, perception we distinguished was of social services as a helping authority.}},
author = {{Lindberg, Agnes and Willumsen Nilsson, Hanna}},
language = {{swe}},
note = {{Student Paper}},
title = {{"Vi är ju dömda på förhand" En netnografisk studie om föräldrars erfarenheter av orosanmälningar och socialtjänsten}},
year = {{2023}},
}