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How Do Airports Develop and Routinize Specific Behaviors That Enable Them to Sustain Innovation?

Sabotin, Marcel LU and Spicer, Elliot James LU (2025) ENTN19 20251
Department of Business Administration
Abstract
This study explores how airports develop and repeat specific behaviors that help them remain
innovative over time. As digital needs increase, climate regulations tighten, and passengers
demand better experiences, airports must remain dependable while also finding ways to adapt.
This study examines the behaviors and habits that make innovation a part of everyday work.
To further understand this, twelve interviews were conducted with leaders and managers from
European airports. The study used the Gioia method to look at the data and found three main
things: (1) innovation often starts from people who notice problems and suggest ideas, with
help from leaders and outside partners; (2) people working in different teams need to build a
... (More)
This study explores how airports develop and repeat specific behaviors that help them remain
innovative over time. As digital needs increase, climate regulations tighten, and passengers
demand better experiences, airports must remain dependable while also finding ways to adapt.
This study examines the behaviors and habits that make innovation a part of everyday work.
To further understand this, twelve interviews were conducted with leaders and managers from
European airports. The study used the Gioia method to look at the data and found three main
things: (1) innovation often starts from people who notice problems and suggest ideas, with
help from leaders and outside partners; (2) people working in different teams need to build a
common view to move ideas forward; and (3) innovation becomes part of the normal way of
working when people are given tasks, progress is tracked, and learning is shared. This study
connects ideas from different research fields like routines in organizations, how innovation is
managed, and how airports work. It also gives useful ideas for airport leaders who want to
support innovation in places where regulation is high, and safety is very important. (Less)
Please use this url to cite or link to this publication:
author
Sabotin, Marcel LU and Spicer, Elliot James LU
supervisor
organization
course
ENTN19 20251
year
type
H1 - Master's Degree (One Year)
subject
keywords
Airport Innovation, Organizational Routines, Behavioral Change, Innovation Practices, Innovation Management
language
English
id
9202507
date added to LUP
2025-06-23 10:00:10
date last changed
2025-06-23 10:00:10
@misc{9202507,
  abstract     = {{This study explores how airports develop and repeat specific behaviors that help them remain
innovative over time. As digital needs increase, climate regulations tighten, and passengers
demand better experiences, airports must remain dependable while also finding ways to adapt.
This study examines the behaviors and habits that make innovation a part of everyday work.
To further understand this, twelve interviews were conducted with leaders and managers from
European airports. The study used the Gioia method to look at the data and found three main
things: (1) innovation often starts from people who notice problems and suggest ideas, with
help from leaders and outside partners; (2) people working in different teams need to build a
common view to move ideas forward; and (3) innovation becomes part of the normal way of
working when people are given tasks, progress is tracked, and learning is shared. This study
connects ideas from different research fields like routines in organizations, how innovation is
managed, and how airports work. It also gives useful ideas for airport leaders who want to
support innovation in places where regulation is high, and safety is very important.}},
  author       = {{Sabotin, Marcel and Spicer, Elliot James}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{How Do Airports Develop and Routinize Specific Behaviors That Enable Them to Sustain Innovation?}},
  year         = {{2025}},
}