How Do Airports Develop and Routinize Specific Behaviors That Enable Them to Sustain Innovation?
(2025) ENTN19 20251Department of Business Administration
- Abstract
- This study explores how airports develop and repeat specific behaviors that help them remain
innovative over time. As digital needs increase, climate regulations tighten, and passengers
demand better experiences, airports must remain dependable while also finding ways to adapt.
This study examines the behaviors and habits that make innovation a part of everyday work.
To further understand this, twelve interviews were conducted with leaders and managers from
European airports. The study used the Gioia method to look at the data and found three main
things: (1) innovation often starts from people who notice problems and suggest ideas, with
help from leaders and outside partners; (2) people working in different teams need to build a
... (More) - This study explores how airports develop and repeat specific behaviors that help them remain
innovative over time. As digital needs increase, climate regulations tighten, and passengers
demand better experiences, airports must remain dependable while also finding ways to adapt.
This study examines the behaviors and habits that make innovation a part of everyday work.
To further understand this, twelve interviews were conducted with leaders and managers from
European airports. The study used the Gioia method to look at the data and found three main
things: (1) innovation often starts from people who notice problems and suggest ideas, with
help from leaders and outside partners; (2) people working in different teams need to build a
common view to move ideas forward; and (3) innovation becomes part of the normal way of
working when people are given tasks, progress is tracked, and learning is shared. This study
connects ideas from different research fields like routines in organizations, how innovation is
managed, and how airports work. It also gives useful ideas for airport leaders who want to
support innovation in places where regulation is high, and safety is very important. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/9202507
- author
- Sabotin, Marcel LU and Spicer, Elliot James LU
- supervisor
- organization
- course
- ENTN19 20251
- year
- 2025
- type
- H1 - Master's Degree (One Year)
- subject
- keywords
- Airport Innovation, Organizational Routines, Behavioral Change, Innovation Practices, Innovation Management
- language
- English
- id
- 9202507
- date added to LUP
- 2025-06-23 10:00:10
- date last changed
- 2025-06-23 10:00:10
@misc{9202507, abstract = {{This study explores how airports develop and repeat specific behaviors that help them remain innovative over time. As digital needs increase, climate regulations tighten, and passengers demand better experiences, airports must remain dependable while also finding ways to adapt. This study examines the behaviors and habits that make innovation a part of everyday work. To further understand this, twelve interviews were conducted with leaders and managers from European airports. The study used the Gioia method to look at the data and found three main things: (1) innovation often starts from people who notice problems and suggest ideas, with help from leaders and outside partners; (2) people working in different teams need to build a common view to move ideas forward; and (3) innovation becomes part of the normal way of working when people are given tasks, progress is tracked, and learning is shared. This study connects ideas from different research fields like routines in organizations, how innovation is managed, and how airports work. It also gives useful ideas for airport leaders who want to support innovation in places where regulation is high, and safety is very important.}}, author = {{Sabotin, Marcel and Spicer, Elliot James}}, language = {{eng}}, note = {{Student Paper}}, title = {{How Do Airports Develop and Routinize Specific Behaviors That Enable Them to Sustain Innovation?}}, year = {{2025}}, }