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Organic Growth in Regulated Healthcare: Competitive Positioning, Market Acceptance, and Portfolio Expansion in Private Specialist Care

Carlberg, Carl LU and Natt Och Dag, Axel LU (2026) MIOM05 20261
Department of Industrial and Mechanical Sciences
Production Management
Abstract
This thesis examines how private specialist clinics pursue long-term organic growth in regulated healthcare markets, using Nova Psykiatri, a Swedish provider of neuropsychiatric assessments, as a single revelatory case. The study addresses a gap at the intersection of organic growth theory, institutional theory, and private specialist care. Existing growth mode research assumes conditions of relative strategic flexibility that does not hold in institutionally dense, trust-sensitive healthcare markets, where firms must simultaneously satisfy a professional logic, a market logic, and a state logic at the same time.

Adopting a qualitative and abductive research approach, the study draws on sixteen semi-structured interviews with... (More)
This thesis examines how private specialist clinics pursue long-term organic growth in regulated healthcare markets, using Nova Psykiatri, a Swedish provider of neuropsychiatric assessments, as a single revelatory case. The study addresses a gap at the intersection of organic growth theory, institutional theory, and private specialist care. Existing growth mode research assumes conditions of relative strategic flexibility that does not hold in institutionally dense, trust-sensitive healthcare markets, where firms must simultaneously satisfy a professional logic, a market logic, and a state logic at the same time.

Adopting a qualitative and abductive research approach, the study draws on sixteen semi-structured interviews with respondents across Nova Psykiatri's organisation, complemented by internal documents, and analysed through template-based coding. The findings are organised around three structural tensions identified in the literature: the relationship between pricing and clinical credibility, the balance between standardisation and individualised care, and the risk of strategic dilution as the service portfolio expands.

The findings and analysis show that Nova manages these tensions by developing what this thesis terms as “multi-logic competence” meaning satisfying all three institutional logics simultaneously instead of prioritising one over another. The multi-logic competence therefore creates a basis for competitive positioning, which drives the organic growth outcomes. Two further mechanisms moderate these outcomes, creating long- term growth outcomes. The first force is trust, which acts as an accelerator by converting clinical expertise to patient recommendations. The second force is the Penrose constraint, which acts in the opposite direction since the pace of growth is ultimately constrained by the pace at which clinical expertise can be transferred to new employees. (Less)
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author
Carlberg, Carl LU and Natt Och Dag, Axel LU
supervisor
organization
course
MIOM05 20261
year
type
H2 - Master's Degree (Two Years)
subject
keywords
Organic growth, institutional logics, multi-logic competence, regulated healthcare, Penrose constraint, competitive positioning, institutional legitimacy.
other publication id
26/5361
language
English
id
9243639
date added to LUP
2026-06-24 15:21:44
date last changed
2026-06-24 15:21:44
@misc{9243639,
  abstract     = {{This thesis examines how private specialist clinics pursue long-term organic growth in regulated healthcare markets, using Nova Psykiatri, a Swedish provider of neuropsychiatric assessments, as a single revelatory case. The study addresses a gap at the intersection of organic growth theory, institutional theory, and private specialist care. Existing growth mode research assumes conditions of relative strategic flexibility that does not hold in institutionally dense, trust-sensitive healthcare markets, where firms must simultaneously satisfy a professional logic, a market logic, and a state logic at the same time.

Adopting a qualitative and abductive research approach, the study draws on sixteen semi-structured interviews with respondents across Nova Psykiatri's organisation, complemented by internal documents, and analysed through template-based coding. The findings are organised around three structural tensions identified in the literature: the relationship between pricing and clinical credibility, the balance between standardisation and individualised care, and the risk of strategic dilution as the service portfolio expands.

The findings and analysis show that Nova manages these tensions by developing what this thesis terms as “multi-logic competence” meaning satisfying all three institutional logics simultaneously instead of prioritising one over another. The multi-logic competence therefore creates a basis for competitive positioning, which drives the organic growth outcomes. Two further mechanisms moderate these outcomes, creating long- term growth outcomes. The first force is trust, which acts as an accelerator by converting clinical expertise to patient recommendations. The second force is the Penrose constraint, which acts in the opposite direction since the pace of growth is ultimately constrained by the pace at which clinical expertise can be transferred to new employees.}},
  author       = {{Carlberg, Carl and Natt Och Dag, Axel}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Organic Growth in Regulated Healthcare: Competitive Positioning, Market Acceptance, and Portfolio Expansion in Private Specialist Care}},
  year         = {{2026}},
}