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Risk Parameters in Integrated Products and Service Offerings - A Swedish Aerospace Industry Example

Svanberg, Jenny LU (2002) 14th Annual NOFOMA Conference, 2002 In [Host publication title missing]
Abstract
The development towards total offers; integrated product and

service offers, is a trend in industry, particularly in business to

business relations. This strive towards more extended offers can

be noticed in a wide range of companies from different branches,

and it has important implications on management. Today there is

no established method available to handle the extended risks

associated with this type of business. This study constitutes a part

of an ongoing research project and will be part of the basis for a

model to evaluate the outcome of total offers regarding

maintenance in the aircraft industry. The paper presents a case

166

study... (More)
The development towards total offers; integrated product and

service offers, is a trend in industry, particularly in business to

business relations. This strive towards more extended offers can

be noticed in a wide range of companies from different branches,

and it has important implications on management. Today there is

no established method available to handle the extended risks

associated with this type of business. This study constitutes a part

of an ongoing research project and will be part of the basis for a

model to evaluate the outcome of total offers regarding

maintenance in the aircraft industry. The paper presents a case

166

study performed at Volvo Aero Corporation, a Swedish aerospace

company. The case study explores the importance of logistics and

pinpoints the sources of risk in total offers regarding aircraft engine

maintenance. Focus is on the sources of risk associated with

logistics. The study is a multiple-case case study, and it is

performed using multiple sources of evidence, such as is

interviews, archival studies and observations, in order to be

supported by triangulation for verification. The result from the case

study gives an increased knowledge regarding the parameters

affecting the risk, and facilitates the creation of win-win

relationships within this industry. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
in
[Host publication title missing]
publisher
NOFOMA
conference name
14th Annual NOFOMA Conference, 2002
language
English
LU publication?
yes
id
627012ed-48c2-42fe-acfb-5b50f05f50ab (old id 1149971)
date added to LUP
2008-05-27 14:47:43
date last changed
2016-04-16 07:18:46
@misc{627012ed-48c2-42fe-acfb-5b50f05f50ab,
  abstract     = {The development towards total offers; integrated product and<br/><br>
service offers, is a trend in industry, particularly in business to<br/><br>
business relations. This strive towards more extended offers can<br/><br>
be noticed in a wide range of companies from different branches,<br/><br>
and it has important implications on management. Today there is<br/><br>
no established method available to handle the extended risks<br/><br>
associated with this type of business. This study constitutes a part<br/><br>
of an ongoing research project and will be part of the basis for a<br/><br>
model to evaluate the outcome of total offers regarding<br/><br>
maintenance in the aircraft industry. The paper presents a case<br/><br>
166<br/><br>
study performed at Volvo Aero Corporation, a Swedish aerospace<br/><br>
company. The case study explores the importance of logistics and<br/><br>
pinpoints the sources of risk in total offers regarding aircraft engine<br/><br>
maintenance. Focus is on the sources of risk associated with<br/><br>
logistics. The study is a multiple-case case study, and it is<br/><br>
performed using multiple sources of evidence, such as is<br/><br>
interviews, archival studies and observations, in order to be<br/><br>
supported by triangulation for verification. The result from the case<br/><br>
study gives an increased knowledge regarding the parameters<br/><br>
affecting the risk, and facilitates the creation of win-win<br/><br>
relationships within this industry.},
  author       = {Svanberg, Jenny},
  language     = {eng},
  publisher    = {ARRAY(0xb94eb98)},
  series       = {[Host publication title missing]},
  title        = {Risk Parameters in Integrated Products and Service Offerings - A Swedish Aerospace Industry Example},
  year         = {2002},
}