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User-Driven Innovation - Context and Cases in the Nordic Region

Wise, Emily LU and Hoegenhaven, Casper (2008) In Innovation Policy
Abstract
The nature of innovation is changing. An increasingly globalized society, enabled by information and communication technologies (ICT), has changed the process of value creation and shifted the balance of power between firms and individual consumers – or users. Companies can no longer rely solely on operational efficiency or technological superiority in order to create a competitive advantage.



Today, companies must also find ways to define and deliver unique experiences, together with users, in order to survive. However, this requires a paradigm shift – both a change in mindset and adjustments to current working practices.



In this report, the process of defining unique experiences together with users is... (More)
The nature of innovation is changing. An increasingly globalized society, enabled by information and communication technologies (ICT), has changed the process of value creation and shifted the balance of power between firms and individual consumers – or users. Companies can no longer rely solely on operational efficiency or technological superiority in order to create a competitive advantage.



Today, companies must also find ways to define and deliver unique experiences, together with users, in order to survive. However, this requires a paradigm shift – both a change in mindset and adjustments to current working practices.



In this report, the process of defining unique experiences together with users is referred to as user-driven innovation. User-driven innovation encompasses both an understanding of true user needs and a systematic involvement of users in the innovation process. The report explains a number of market forces and academic underpinnings, and presents an

overview of the context regarding user-driven innovation in each of the five Nordic countries. The report also presents concrete examples of how companies employ user-driven innovation processes. Finally, the report suggests a number of policy-level activities which could be undertaken to strengthen both the understanding and practical competencies related

to user-driven innovation. (Less)
Please use this url to cite or link to this publication:
author
publishing date
type
Book/Report
publication status
unpublished
subject
keywords
service innovation, concept development, open innovation, consumer insight, interdisciplinary, ethnographic methods, user needs, user-driven innovation, user involvement
categories
Popular Science
in
Innovation Policy
pages
137 pages
publisher
Nordic Innovation Centre
language
English
LU publication?
no
id
e923e597-eed9-4f47-82c0-7cbbf1ed1739 (old id 1303960)
alternative location
http://www.nordicinnovation.net/prosjekt.cfm?id=1-4415-246
date added to LUP
2009-05-25 10:54:02
date last changed
2016-06-29 09:05:16
@misc{e923e597-eed9-4f47-82c0-7cbbf1ed1739,
  abstract     = {The nature of innovation is changing. An increasingly globalized society, enabled by information and communication technologies (ICT), has changed the process of value creation and shifted the balance of power between firms and individual consumers – or users. Companies can no longer rely solely on operational efficiency or technological superiority in order to create a competitive advantage.<br/><br>
<br/><br>
Today, companies must also find ways to define and deliver unique experiences, together with users, in order to survive. However, this requires a paradigm shift – both a change in mindset and adjustments to current working practices.<br/><br>
<br/><br>
In this report, the process of defining unique experiences together with users is referred to as user-driven innovation. User-driven innovation encompasses both an understanding of true user needs and a systematic involvement of users in the innovation process. The report explains a number of market forces and academic underpinnings, and presents an<br/><br>
overview of the context regarding user-driven innovation in each of the five Nordic countries. The report also presents concrete examples of how companies employ user-driven innovation processes. Finally, the report suggests a number of policy-level activities which could be undertaken to strengthen both the understanding and practical competencies related<br/><br>
to user-driven innovation.},
  author       = {Wise, Emily and Hoegenhaven, Casper},
  keyword      = {service innovation,concept development,open innovation,consumer insight,interdisciplinary,ethnographic methods,user needs,user-driven innovation,user involvement},
  language     = {eng},
  pages        = {137},
  publisher    = {ARRAY(0xa03a1d8)},
  series       = {Innovation Policy},
  title        = {User-Driven Innovation - Context and Cases in the Nordic Region},
  year         = {2008},
}