Rethinking User Involvement in the Front End of Healthcare Innovation
Bill, Susanna LU ; van Helleputte, Jan ; Häglund, Fredrik LU ; Larsson, Andreas LU ; Olsson, Annika LU
and Sjölund, Fredrik
(2011)
18th International Product Development Management Conference
- Abstract
- The purpose of this paper is to share insights from an empirical study within the Swedish healthcare system, based on a case study of the largest business unit of a Swedish medical technology company and its key customer segment. The study involving a Swedish medical technology company and three Swedish hospitals indicates need to move away from an archetypical, largely homogeneous view of the user, towards a more flexible, heterogeneous user perspective. Following from that insight the paper outlines a preliminary model aimed at improving the conditions of the firm for user involvement in the front end of healthcare innovation. In the proposed model, different users are brought to the foreground in different parts of the front-end... (More)
- The purpose of this paper is to share insights from an empirical study within the Swedish healthcare system, based on a case study of the largest business unit of a Swedish medical technology company and its key customer segment. The study involving a Swedish medical technology company and three Swedish hospitals indicates need to move away from an archetypical, largely homogeneous view of the user, towards a more flexible, heterogeneous user perspective. Following from that insight the paper outlines a preliminary model aimed at improving the conditions of the firm for user involvement in the front end of healthcare innovation. In the proposed model, different users are brought to the foreground in different parts of the front-end innovation process. The research performed aimed at putting the business unit in a more beneficial position to involve users in the front end of innovation by increasing their understanding of a) which user types they actually have access to, b) which roles that different user types may take in the various stages of the innovation front-end. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/3460571
- author
- Bill, Susanna
LU
; van Helleputte, Jan
; Häglund, Fredrik
LU
; Larsson, Andreas
LU
; Olsson, Annika
LU
and Sjölund, Fredrik
- organization
- publishing date
- 2011
- type
- Contribution to conference
- publication status
- published
- subject
- keywords
- innovation engineering, innovationsteknik, user involvement, healthcare innovation, fuzzy front end, medical technology, lead users, product development, IPDM
- conference name
- 18th International Product Development Management Conference
- conference location
- Netherlands
- conference dates
- 2011-06-04 - 2011-06-07
- language
- English
- LU publication?
- yes
- id
- b20c3ca1-04a3-4f10-81e2-f33e210e87cb (old id 3460571)
- date added to LUP
- 2016-04-04 14:10:34
- date last changed
- 2021-05-28 02:31:16
@misc{b20c3ca1-04a3-4f10-81e2-f33e210e87cb,
abstract = {{The purpose of this paper is to share insights from an empirical study within the Swedish healthcare system, based on a case study of the largest business unit of a Swedish medical technology company and its key customer segment. The study involving a Swedish medical technology company and three Swedish hospitals indicates need to move away from an archetypical, largely homogeneous view of the user, towards a more flexible, heterogeneous user perspective. Following from that insight the paper outlines a preliminary model aimed at improving the conditions of the firm for user involvement in the front end of healthcare innovation. In the proposed model, different users are brought to the foreground in different parts of the front-end innovation process. The research performed aimed at putting the business unit in a more beneficial position to involve users in the front end of innovation by increasing their understanding of a) which user types they actually have access to, b) which roles that different user types may take in the various stages of the innovation front-end.}},
author = {{Bill, Susanna and van Helleputte, Jan and Häglund, Fredrik and Larsson, Andreas and Olsson, Annika and Sjölund, Fredrik}},
keywords = {{innovation engineering; innovationsteknik; user involvement; healthcare innovation; fuzzy front end; medical technology; lead users; product development; IPDM}},
language = {{eng}},
title = {{Rethinking User Involvement in the Front End of Healthcare Innovation}},
year = {{2011}},
}