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Experiences of a User-Centred Research Approach involving Old People in Early Phases of Design; Reflections from Furniture Manufacturers

Jonsson, Oskar LU ; Östlund, Britt LU ; Warell, Anders LU and Dalholm Hornyánszky, Elisabeth LU (2013) The 10th European academy of design conference - crafting the future In [Host publication title missing] p.1-9
Abstract
The paper concerns the furniture industry’s increased interest in opportunities and challenges to

respond to demographic shifts and to meet future senior markets. A central issue discussed is

how a user-centred approach in a collaborative design research project benefited the industrial

partners. The paper focuses on the perspectives of the participating furniture manufacturers. The

most involved representatives from each of the seven participating companies in the project were

recruited as respondents. Semi-structured interviews were carried out. The results indicate that a

user-centred design research approach with an early focus on old people contributed with

knowledge on a... (More)
The paper concerns the furniture industry’s increased interest in opportunities and challenges to

respond to demographic shifts and to meet future senior markets. A central issue discussed is

how a user-centred approach in a collaborative design research project benefited the industrial

partners. The paper focuses on the perspectives of the participating furniture manufacturers. The

most involved representatives from each of the seven participating companies in the project were

recruited as respondents. Semi-structured interviews were carried out. The results indicate that a

user-centred design research approach with an early focus on old people contributed with

knowledge on a general level that benefited the industrial partners. All respondents stated that

they were strengthened in their presumptions about old people as furniture users and consumers. The majority stated that their understanding of end users improved. Based on lessons learnt three

recommendations for future work in co-operative design research projects are: (1) to establish a

mutual understanding of the different roles and perspectives of the design researchers and the

industrial partners, (2) involve as many stakeholders as possible and (3) use prototypes and

iterative design processes. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
early phases of design processes, user-centred design, furniture, old people, demographic shifts
in
[Host publication title missing]
editor
Pombo, Fatima
pages
9 pages
publisher
Proceedings of the 10th European academy of design conference - crafting the future, Gothenburg, April 17-19, 2013
conference name
The 10th European academy of design conference - crafting the future
language
English
LU publication?
yes
id
84db849f-f377-4d99-bbc3-c9209c14067a (old id 4389016)
date added to LUP
2015-02-05 15:00:16
date last changed
2016-04-16 07:12:24
@misc{84db849f-f377-4d99-bbc3-c9209c14067a,
  abstract     = {The paper concerns the furniture industry’s increased interest in opportunities and challenges to<br/><br>
respond to demographic shifts and to meet future senior markets. A central issue discussed is<br/><br>
how a user-centred approach in a collaborative design research project benefited the industrial<br/><br>
partners. The paper focuses on the perspectives of the participating furniture manufacturers. The<br/><br>
most involved representatives from each of the seven participating companies in the project were<br/><br>
recruited as respondents. Semi-structured interviews were carried out. The results indicate that a<br/><br>
user-centred design research approach with an early focus on old people contributed with<br/><br>
knowledge on a general level that benefited the industrial partners. All respondents stated that<br/><br>
they were strengthened in their presumptions about old people as furniture users and consumers. The majority stated that their understanding of end users improved. Based on lessons learnt three<br/><br>
recommendations for future work in co-operative design research projects are: (1) to establish a<br/><br>
mutual understanding of the different roles and perspectives of the design researchers and the<br/><br>
industrial partners, (2) involve as many stakeholders as possible and (3) use prototypes and<br/><br>
iterative design processes.},
  author       = {Jonsson, Oskar and Östlund, Britt and Warell, Anders and Dalholm Hornyánszky, Elisabeth},
  editor       = {Pombo, Fatima},
  keyword      = {early phases of design processes,user-centred design,furniture,old people,demographic shifts},
  language     = {eng},
  pages        = {1--9},
  publisher    = {ARRAY(0x9efedc0)},
  series       = {[Host publication title missing]},
  title        = {Experiences of a User-Centred Research Approach involving Old People in Early Phases of Design; Reflections from Furniture Manufacturers},
  year         = {2013},
}