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Customer satisfaction: review of literature and application to the product-service systems

Mont, Oksana LU and Plepys, Andrius LU (2003)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Book/Report
publication status
published
subject
publisher
Society for Non-Traditional Technology, Japan
language
English
LU publication?
yes
id
08d99a00-ac08-4507-b134-46ff8ed7ed19 (old id 956236)
alternative location
http://www.iiiee.lu.se/Publication.nsf/$webAll/38F5DCB1CA0CB7E9C1256D9B0044C760/$FILE/Customer%20satisfaction.pdf
date added to LUP
2008-01-29 12:22:58
date last changed
2016-04-16 08:13:31
@misc{08d99a00-ac08-4507-b134-46ff8ed7ed19,
  author       = {Mont, Oksana and Plepys, Andrius},
  language     = {eng},
  publisher    = {ARRAY(0x8357870)},
  title        = {Customer satisfaction: review of literature and application to the product-service systems},
  year         = {2003},
}