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Information system integration in merger and acquisition

Waldau, Fredrik LU and Åhlström, Oskar LU (2019) INFM10 20191
Department of Informatics
Abstract
Information system integration during M&As is one of the most critical processes when two companies are joining together. The majority of all work-related processes are dependent on functioning IS. The integration process exists of several crucial processes that are significant for the two organisations being able to work together. Organisations need to evaluate internal and external factors in order to make the process work. Literature and practice differ in what is regarded as the most important processes. What has been found in this thesis is the distinction between literature and reality, on what is regarded as the important success factors for the IS integration. The identified phases, critical success factors, challenges and IS... (More)
Information system integration during M&As is one of the most critical processes when two companies are joining together. The majority of all work-related processes are dependent on functioning IS. The integration process exists of several crucial processes that are significant for the two organisations being able to work together. Organisations need to evaluate internal and external factors in order to make the process work. Literature and practice differ in what is regarded as the most important processes. What has been found in this thesis is the distinction between literature and reality, on what is regarded as the important success factors for the IS integration. The identified phases, critical success factors, challenges and IS integration methods found were evaluated in seven interviews with employees from the organizations in this case study in order to identify the most critical processes for a successful IS integration. The investigated processes stretches from the introduction of the M&A to the actual integration of the two organizations IT-stacks. The identified crucial processes found in this thesis are organizational culture, top management support, legal restrictions and legacy systems. Evaluating these and creating a short and a long-term plan on how to integrate and work with them are essential to succeed with the IS integration. (Less)
Popular Abstract
Information system integration during M&As is one of the most critical processes when two companies are joining together. The majority of all work-related processes are dependent on functioning IS. The integration process exists of several crucial processes that are significant for the two organisations being able to work together. Organisations need to evaluate internal and external factors in order to make the process work. Literature and practice differ in what is regarded as the most important processes. What has been found in this thesis is the distinction between literature and reality, on what is regarded as the important success factors for the IS integration. The identified phases, critical success factors, challenges and IS... (More)
Information system integration during M&As is one of the most critical processes when two companies are joining together. The majority of all work-related processes are dependent on functioning IS. The integration process exists of several crucial processes that are significant for the two organisations being able to work together. Organisations need to evaluate internal and external factors in order to make the process work. Literature and practice differ in what is regarded as the most important processes. What has been found in this thesis is the distinction between literature and reality, on what is regarded as the important success factors for the IS integration. The identified phases, critical success factors, challenges and IS integration methods found were evaluated in seven interviews with employees from the organizations in this case study in order to identify the most critical processes for a successful IS integration. The investigated processes stretches from the introduction of the M&A to the actual integration of the two organizations IT-stacks. The identified crucial processes found in this thesis are organizational culture, top management support, legal restrictions and legacy systems. Evaluating these and creating a short and a long-term plan on how to integrate and work with them are essential to succeed with the IS integration. (Less)
Please use this url to cite or link to this publication:
author
Waldau, Fredrik LU and Åhlström, Oskar LU
supervisor
organization
alternative title
A single case study of a Swedish telecom merger
course
INFM10 20191
year
type
H1 - Master's Degree (One Year)
subject
keywords
Merger and acquisition, Information system integration, Information system due diligence, Legacy systems, Organisational culture
report number
INF19-041
language
English
id
8979688
date added to LUP
2019-06-19 10:42:33
date last changed
2019-06-19 10:42:33
@misc{8979688,
  abstract     = {{Information system integration during M&As is one of the most critical processes when two companies are joining together. The majority of all work-related processes are dependent on functioning IS. The integration process exists of several crucial processes that are significant for the two organisations being able to work together. Organisations need to evaluate internal and external factors in order to make the process work. Literature and practice differ in what is regarded as the most important processes. What has been found in this thesis is the distinction between literature and reality, on what is regarded as the important success factors for the IS integration. The identified phases, critical success factors, challenges and IS integration methods found were evaluated in seven interviews with employees from the organizations in this case study in order to identify the most critical processes for a successful IS integration. The investigated processes stretches from the introduction of the M&A to the actual integration of the two organizations IT-stacks. The identified crucial processes found in this thesis are organizational culture, top management support, legal restrictions and legacy systems. Evaluating these and creating a short and a long-term plan on how to integrate and work with them are essential to succeed with the IS integration.}},
  author       = {{Waldau, Fredrik and Åhlström, Oskar}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Information system integration in merger and acquisition}},
  year         = {{2019}},
}