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”För jag är inget hot mot dem” - en kvalitativ studie om boendestödjare, deras arbetsfält och kompetens

Krabbe, Lina LU and Magnusson, Petronella (2021) SOPA63 20202
School of Social Work
Abstract (Swedish)
Due to the lack of a commonly required education amongst street-level bureaucrats in supported housing, the focus of this study was to analyse how the street-level bureaucrats in supported housing experienced their work and education. We were also interested in how they felt their knowledge and skills were utilized in their organizations. In the last decade, the number of supported housing efforts have increased, resulting in it now being one of the most frequently used efforts in the Social Service Act. Still, there is relatively little published research in the field. In addition to there not being any common education requirements, there are also no common guidelines for street-level bureaucrats in supported housing. By studying the... (More)
Due to the lack of a commonly required education amongst street-level bureaucrats in supported housing, the focus of this study was to analyse how the street-level bureaucrats in supported housing experienced their work and education. We were also interested in how they felt their knowledge and skills were utilized in their organizations. In the last decade, the number of supported housing efforts have increased, resulting in it now being one of the most frequently used efforts in the Social Service Act. Still, there is relatively little published research in the field. In addition to there not being any common education requirements, there are also no common guidelines for street-level bureaucrats in supported housing. By studying the discretion, education, and knowledge of the social workers in supported housing, and focusing on how they experienced these three areas, we compared answers from respondents with previous research as well as our chosen theories. We constructed seven qualitative, semi-structured phone interviews with social workers working with supported housing in two smaller municipalities in Scania, Sweden. Thematic analysis was chosen as the data processing method. For the theoretical framework, Michael Lipsky's theory of street-level bureaucracy was applied, as well as Svensson, Johnsson, and Laanemet's theory of discretion. For further discussion of the discretion used by street-level bureaucrats, Tatiana Saruis's perspective of discretion was also applied. Additionally, we used Julie Drury Hudson's theory of professional knowledge which is divided into five different types. Finally, we used systems theory presented by Forsberg and Wallmark. The study highlights the importance of discretion in order to connect with clients and build meaningful relationships, an important factor in a successful supported housing effort. The results also showed that all five of Drury-Hudson’s types of knowledge are needed to create diversity in the staff. (Less)
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author
Krabbe, Lina LU and Magnusson, Petronella
supervisor
organization
course
SOPA63 20202
year
type
M2 - Bachelor Degree
subject
keywords
social work, supported housing, street-level bureaucrats, discretion socialt arbete, boendestöd, gräsrotsbyråkrater, handlingsutrymme
language
Swedish
id
9036795
date added to LUP
2021-01-29 15:10:34
date last changed
2021-01-29 15:10:34
@misc{9036795,
  abstract     = {{Due to the lack of a commonly required education amongst street-level bureaucrats in supported housing, the focus of this study was to analyse how the street-level bureaucrats in supported housing experienced their work and education. We were also interested in how they felt their knowledge and skills were utilized in their organizations. In the last decade, the number of supported housing efforts have increased, resulting in it now being one of the most frequently used efforts in the Social Service Act. Still, there is relatively little published research in the field. In addition to there not being any common education requirements, there are also no common guidelines for street-level bureaucrats in supported housing. By studying the discretion, education, and knowledge of the social workers in supported housing, and focusing on how they experienced these three areas, we compared answers from respondents with previous research as well as our chosen theories. We constructed seven qualitative, semi-structured phone interviews with social workers working with supported housing in two smaller municipalities in Scania, Sweden. Thematic analysis was chosen as the data processing method. For the theoretical framework, Michael Lipsky's theory of street-level bureaucracy was applied, as well as Svensson, Johnsson, and Laanemet's theory of discretion. For further discussion of the discretion used by street-level bureaucrats, Tatiana Saruis's perspective of discretion was also applied. Additionally, we used Julie Drury Hudson's theory of professional knowledge which is divided into five different types. Finally, we used systems theory presented by Forsberg and Wallmark. The study highlights the importance of discretion in order to connect with clients and build meaningful relationships, an important factor in a successful supported housing effort. The results also showed that all five of Drury-Hudson’s types of knowledge are needed to create diversity in the staff.}},
  author       = {{Krabbe, Lina and Magnusson, Petronella}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{”För jag är inget hot mot dem” - en kvalitativ studie om boendestödjare, deras arbetsfält och kompetens}},
  year         = {{2021}},
}