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Performance measuring in nursing homes

Wikner, Christoffer LU ; Danielsson, Filip and Kwon, Woosang (2021) FEKH69 20202
Department of Business Administration
Abstract (Swedish)
Abstract
Title: Performance measuring in nursing homes
Seminar date: 2021-01-15

Course: FEKH69, Degree Project Undergraduate level, Business Administration, Undergraduate level, 15 University Credits Points (UPC) or ECTS‐ cr)
Authors: Filip Danielsson, Woosang Kwon, Christoffer Wikner
Advisor/s: Johan Dergård

Keywords: Performance measurement, non-financial performance measures, performance evaluation, performance within nursing homes, governing Swedish nursing homes.

Purpose: The purpose of this study was to explore if working with performance measurement improves the experienced quality of well-being as reported by the residents of nursing homes in Sweden.

Methodology: A literature search was conducted in order to gain... (More)
Abstract
Title: Performance measuring in nursing homes
Seminar date: 2021-01-15

Course: FEKH69, Degree Project Undergraduate level, Business Administration, Undergraduate level, 15 University Credits Points (UPC) or ECTS‐ cr)
Authors: Filip Danielsson, Woosang Kwon, Christoffer Wikner
Advisor/s: Johan Dergård

Keywords: Performance measurement, non-financial performance measures, performance evaluation, performance within nursing homes, governing Swedish nursing homes.

Purpose: The purpose of this study was to explore if working with performance measurement improves the experienced quality of well-being as reported by the residents of nursing homes in Sweden.

Methodology: A literature search was conducted in order to gain insight into the previous research. Afterwards, data about the nursing home residents’ well-being was collected. A questionnaire was then designed and sent out to different municipalities in Sweden to gather data for comparison, and the two datasets were used to study any possible relations between them.
Theoretical perspectives: The theoretical perspective of this thesis is based on previous research and literature regarding performance measurement, and non-financial performance measures in particular.
Empirical foundation: The study has researched which performance measures, which changes and what kind of evaluation were utilised by Swedish municipalities when governing the nursing homes. A survey was sent out to all municipalities in Sweden to gather as large a dataset as possible. This data was then compared with a dataset provided by the Swedish National Board of Health and Welfare regarding the self-assessed well-being of residents residing in nursing homes.

Conclusions: The findings of this study reveal that performance measuring in Swedish nursing homes as a whole is not correlated to that of the residents’ well-being; there are though certain areas which are heavily correlated such as the changes done as a result of the performance measurement. (Less)
Please use this url to cite or link to this publication:
author
Wikner, Christoffer LU ; Danielsson, Filip and Kwon, Woosang
supervisor
organization
course
FEKH69 20202
year
type
M2 - Bachelor Degree
subject
keywords
Performance measurement, non-financial performance measures, performance evaluation, performance within nursing homes, governing Swedish nursing homes.
language
English
id
9039505
date added to LUP
2021-06-07 09:58:22
date last changed
2021-06-07 09:58:22
@misc{9039505,
  abstract     = {{Abstract
Title: Performance measuring in nursing homes
Seminar date: 2021-01-15

Course: FEKH69, Degree Project Undergraduate level, Business Administration, Undergraduate level, 15 University Credits Points (UPC) or ECTS‐ cr)
Authors: Filip Danielsson, Woosang Kwon, Christoffer Wikner 
Advisor/s: Johan Dergård

Keywords: Performance measurement, non-financial performance measures, performance evaluation, performance within nursing homes, governing Swedish nursing homes.

Purpose: The purpose of this study was to explore if working with performance measurement improves the experienced quality of well-being as reported by the residents of nursing homes in Sweden.

Methodology: A literature search was conducted in order to gain insight into the previous research. Afterwards, data about the nursing home residents’ well-being was collected. A questionnaire was then designed and sent out to different municipalities in Sweden to gather data for comparison, and the two datasets were used to study any possible relations between them.
Theoretical perspectives: The theoretical perspective of this thesis is based on previous research and literature regarding performance measurement, and non-financial performance measures in particular.
Empirical foundation: The study has researched which performance measures, which changes and what kind of evaluation were utilised by Swedish municipalities when governing the nursing homes. A survey was sent out to all municipalities in Sweden to gather as large a dataset as possible. This data was then compared with a dataset provided by the Swedish National Board of Health and Welfare regarding the self-assessed well-being of residents residing in nursing homes.

Conclusions: The findings of this study reveal that performance measuring in Swedish nursing homes as a whole is not correlated to that of the residents’ well-being; there are though certain areas which are heavily correlated such as the changes done as a result of the performance measurement.}},
  author       = {{Wikner, Christoffer and Danielsson, Filip and Kwon, Woosang}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Performance measuring in nursing homes}},
  year         = {{2021}},
}