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Can Anonymous, Positive Feedback From Your Coworkers Give You More Than Just a Smile? A Mixed-Method Study Evaluating the Effectiveness of a Gratitude Intervention

Rauen, Evamaria LU and Balciunaite, Lina LU (2021) PSYP01 20211
Department of Psychology
Abstract (Swedish)
Gratitude, one of the key concepts in the growing field of positive psychology, has been shown to be beneficial for organizations by improving employees’ well-being. However, scientific research of gratitude interventions in the organizational field is still scarce. This study examines the effectiveness of a gratitude intervention carried out through the application Listen Léon, an online platform that provides means to send anonymous, descriptive, and positive feedback (Léons) to coworkers. Participants (N = 57) used Listen Léon within their teams for one month.
The present study applied a pre-post mixed methods design to examine if there was an increase in participants’ gratitude levels, affective well-being, work performance and... (More)
Gratitude, one of the key concepts in the growing field of positive psychology, has been shown to be beneficial for organizations by improving employees’ well-being. However, scientific research of gratitude interventions in the organizational field is still scarce. This study examines the effectiveness of a gratitude intervention carried out through the application Listen Léon, an online platform that provides means to send anonymous, descriptive, and positive feedback (Léons) to coworkers. Participants (N = 57) used Listen Léon within their teams for one month.
The present study applied a pre-post mixed methods design to examine if there was an increase in participants’ gratitude levels, affective well-being, work performance and prosocial behavior (H1) and if the extent to which participants were involved in the intervention had an impact on
participants’ outcome variables (H2) immediately after the intervention. Hypotheses were not supported for the full sample. However, participants who filled out the English questionnaires did reveal a significant increase in gratitude levels and exhibited an association between the amount of sent and received Léons and positive affective well-being. These effects did not
manifest for participants who completed the German questionnaire. Nevertheless, qualitative data indicated that participants perceived positive psychological impact throughout the intervention. Potential reasons for language group differences, such as participants’ acceptance of the intervention and their age differences, among others, are discussed. The study contributes to filling the gap between science and practice of positive psychology and provides scientific support for the newly established application Listen Léon. (Less)
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author
Rauen, Evamaria LU and Balciunaite, Lina LU
supervisor
organization
course
PSYP01 20211
year
type
H2 - Master's Degree (Two Years)
subject
keywords
positive psychology, gratitude, intervention, workplace well-being, mixed methods
language
English
id
9065463
date added to LUP
2021-09-17 10:50:46
date last changed
2021-09-17 10:50:46
@misc{9065463,
  abstract     = {{Gratitude, one of the key concepts in the growing field of positive psychology, has been shown to be beneficial for organizations by improving employees’ well-being. However, scientific research of gratitude interventions in the organizational field is still scarce. This study examines the effectiveness of a gratitude intervention carried out through the application Listen Léon, an online platform that provides means to send anonymous, descriptive, and positive feedback (Léons) to coworkers. Participants (N = 57) used Listen Léon within their teams for one month.
The present study applied a pre-post mixed methods design to examine if there was an increase in participants’ gratitude levels, affective well-being, work performance and prosocial behavior (H1) and if the extent to which participants were involved in the intervention had an impact on
participants’ outcome variables (H2) immediately after the intervention. Hypotheses were not supported for the full sample. However, participants who filled out the English questionnaires did reveal a significant increase in gratitude levels and exhibited an association between the amount of sent and received Léons and positive affective well-being. These effects did not
manifest for participants who completed the German questionnaire. Nevertheless, qualitative data indicated that participants perceived positive psychological impact throughout the intervention. Potential reasons for language group differences, such as participants’ acceptance of the intervention and their age differences, among others, are discussed. The study contributes to filling the gap between science and practice of positive psychology and provides scientific support for the newly established application Listen Léon.}},
  author       = {{Rauen, Evamaria and Balciunaite, Lina}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Can Anonymous, Positive Feedback From Your Coworkers Give You More Than Just a Smile? A Mixed-Method Study Evaluating the Effectiveness of a Gratitude Intervention}},
  year         = {{2021}},
}