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Translating science in consultancy practice: a study of communication practitioners

Nilsson, Amanda LU (2022) SKOM12 20221
Department of Strategic Communication
Abstract (Swedish)
Studies conducted within the field of Strategic Communication have often had communication practitioners working within organizations as the object of investigation. Communication consultants, however, is a professional role within Strategic Communication that needs further investigation. The profession is characterized by a certain ambiguity, as it rarely involves demand on higher education, certification, or research-based decisions, which is characteristic when speaking of professionalism. However, studies investigating this relation between academic science and practice regarding communication consultancy, are sparse. Moreover, a theoretical framework of communication consultants has described their function as being that of... (More)
Studies conducted within the field of Strategic Communication have often had communication practitioners working within organizations as the object of investigation. Communication consultants, however, is a professional role within Strategic Communication that needs further investigation. The profession is characterized by a certain ambiguity, as it rarely involves demand on higher education, certification, or research-based decisions, which is characteristic when speaking of professionalism. However, studies investigating this relation between academic science and practice regarding communication consultancy, are sparse. Moreover, a theoretical framework of communication consultants has described their function as being that of translators, who spans the organizational boundaries. Therefore, the purpose of this thesis is to increase knowledge of how communication consultants make sense of science in practice, by investigating how communication science is understood and translated by communication consultants into everyday work practice. The empirical material consists of 12 semi-structured in-depth interviews. With a social constructivist understanding of reality, the study makes use of the theoretical frameworks of sensemaking and translation theory in analysis. The results indicate a certain ambiguity regarding how science is understood by communication consultants as some deem communication as not scientific, too descriptive as well as too time-consuming to be relevant. While others understand science as something which helps them make sense of their identity, motivate their actions and legitimize their professional role. The consultants showcase their translation strategies by acknowledging the differences between science and practice, understanding their client as well as simplifying and adapting science creatively by referring to their own experiences and surroundings. Science is also translated through a collaborative process with the client, which helps enable new ideas and insights to practice. (Less)
Please use this url to cite or link to this publication:
author
Nilsson, Amanda LU
supervisor
organization
course
SKOM12 20221
year
type
H2 - Master's Degree (Two Years)
subject
keywords
Communication Consultants, Translation, Sensemaking, Science in Practice, Communi-cation Science
language
English
id
9086019
date added to LUP
2022-06-27 14:24:04
date last changed
2022-06-27 14:24:04
@misc{9086019,
  abstract     = {{Studies conducted within the field of Strategic Communication have often had communication practitioners working within organizations as the object of investigation. Communication consultants, however, is a professional role within Strategic Communication that needs further investigation. The profession is characterized by a certain ambiguity, as it rarely involves demand on higher education, certification, or research-based decisions, which is characteristic when speaking of professionalism. However, studies investigating this relation between academic science and practice regarding communication consultancy, are sparse. Moreover, a theoretical framework of communication consultants has described their function as being that of translators, who spans the organizational boundaries. Therefore, the purpose of this thesis is to increase knowledge of how communication consultants make sense of science in practice, by investigating how communication science is understood and translated by communication consultants into everyday work practice. The empirical material consists of 12 semi-structured in-depth interviews. With a social constructivist understanding of reality, the study makes use of the theoretical frameworks of sensemaking and translation theory in analysis. The results indicate a certain ambiguity regarding how science is understood by communication consultants as some deem communication as not scientific, too descriptive as well as too time-consuming to be relevant. While others understand science as something which helps them make sense of their identity, motivate their actions and legitimize their professional role. The consultants showcase their translation strategies by acknowledging the differences between science and practice, understanding their client as well as simplifying and adapting science creatively by referring to their own experiences and surroundings. Science is also translated through a collaborative process with the client, which helps enable new ideas and insights to practice.}},
  author       = {{Nilsson, Amanda}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Translating science in consultancy practice: a study of communication practitioners}},
  year         = {{2022}},
}