The transformation of Utrecht - a cyclist’s paradise: A qualitative case study on how effective stakeholder management creates public value by promoting sustainable urban mobility and cycling
(2024) BUSN09 20241Department of Business Administration
- Abstract
- Purpose of the study: This interdisciplinary study aims to explore the emerging and increasingly relevant field of best practices for stakeholder engagement, within a public management setting, by analysing sustainable urban mobility and cycling promotion in Utrecht, the Netherlands.
Theoretical perspective: The study develops a conceptual framework to explain the success of cycling promotion based on the theories of stakeholder theory, local capacity, collaborative governance, and co-creation.
Methodology: In order to fulfil the purpose of this thesis, a qualitative embedded single-case study of Utrecht is conducted with abductive reasoning. The empirical data is collected through 17 semi-structured interviews, as well as... (More) - Purpose of the study: This interdisciplinary study aims to explore the emerging and increasingly relevant field of best practices for stakeholder engagement, within a public management setting, by analysing sustainable urban mobility and cycling promotion in Utrecht, the Netherlands.
Theoretical perspective: The study develops a conceptual framework to explain the success of cycling promotion based on the theories of stakeholder theory, local capacity, collaborative governance, and co-creation.
Methodology: In order to fulfil the purpose of this thesis, a qualitative embedded single-case study of Utrecht is conducted with abductive reasoning. The empirical data is collected through 17 semi-structured interviews, as well as ethnographic observations made during a field trip to Utrecht. This is further complemented with secondary data.
Empirical foundation: The empirical findings are structured according to a narrative, extensively covering the aspects of the theoretical framework and providing a detailed description of the situation and how it came about, through examining the collected perceptions of a plethora of stakeholders, such as the municipality, NGOs, academia, involved businesses, and citizens.
Discussion: The discussion analyses the empirical findings in relation to the constructed framework and previous research. Consequently, a final conceptual framework is developed, with supporting key success factors and best practices.
Conclusion: The study concludes that effective stakeholder engagement, supported by local capacity, collaborative governance, and co-creation, is essential for the successful promotion of cycling in urban areas. The findings and identified key success factors offer guidance for other cities aiming to evaluate and enhance their local capacity for cycling initiatives, and thus promote sustainable urban mobility. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/9156170
- author
- Almér, Simon LU and Radencrantz, Gabriella LU
- supervisor
- organization
- course
- BUSN09 20241
- year
- 2024
- type
- H1 - Master's Degree (One Year)
- subject
- keywords
- Cycling, Utrecht, Stakeholder Engagement, Local Capacity, Collaborative Governance, Public Co-Creation
- language
- English
- id
- 9156170
- date added to LUP
- 2024-06-25 16:10:11
- date last changed
- 2024-06-25 16:10:11
@misc{9156170,
abstract = {{Purpose of the study: This interdisciplinary study aims to explore the emerging and increasingly relevant field of best practices for stakeholder engagement, within a public management setting, by analysing sustainable urban mobility and cycling promotion in Utrecht, the Netherlands.
Theoretical perspective: The study develops a conceptual framework to explain the success of cycling promotion based on the theories of stakeholder theory, local capacity, collaborative governance, and co-creation.
Methodology: In order to fulfil the purpose of this thesis, a qualitative embedded single-case study of Utrecht is conducted with abductive reasoning. The empirical data is collected through 17 semi-structured interviews, as well as ethnographic observations made during a field trip to Utrecht. This is further complemented with secondary data.
Empirical foundation: The empirical findings are structured according to a narrative, extensively covering the aspects of the theoretical framework and providing a detailed description of the situation and how it came about, through examining the collected perceptions of a plethora of stakeholders, such as the municipality, NGOs, academia, involved businesses, and citizens.
Discussion: The discussion analyses the empirical findings in relation to the constructed framework and previous research. Consequently, a final conceptual framework is developed, with supporting key success factors and best practices.
Conclusion: The study concludes that effective stakeholder engagement, supported by local capacity, collaborative governance, and co-creation, is essential for the successful promotion of cycling in urban areas. The findings and identified key success factors offer guidance for other cities aiming to evaluate and enhance their local capacity for cycling initiatives, and thus promote sustainable urban mobility.}},
author = {{Almér, Simon and Radencrantz, Gabriella}},
language = {{eng}},
note = {{Student Paper}},
title = {{The transformation of Utrecht - a cyclist’s paradise: A qualitative case study on how effective stakeholder management creates public value by promoting sustainable urban mobility and cycling}},
year = {{2024}},
}