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Talking work in a bank: A study of organizing properties of leadership in work interactions

Larsson, Magnus LU and Lundholm, Susanne LU (2013) In Human Relations 66(8). p.1101-1129
Abstract
Leadership is generally seen not only as an inspiring and motivating force but also as having important organizing properties. Despite this common assumption, the organizing properties of leadership have not yet been clarified sufficiently or demonstrated empirically. In this study, such organizing properties are revealed through a detailed analysis of one single work episode, drawn from an ethnographic study of leadership in a bank. Using conversation analysis, the study shows that leadership, understood as an interpersonal influence process, enables and facilitates organizing processes. As expected, this involves establishment of episodic closures, but also resistance to such. Further, the study shows important influence and organizing... (More)
Leadership is generally seen not only as an inspiring and motivating force but also as having important organizing properties. Despite this common assumption, the organizing properties of leadership have not yet been clarified sufficiently or demonstrated empirically. In this study, such organizing properties are revealed through a detailed analysis of one single work episode, drawn from an ethnographic study of leadership in a bank. Using conversation analysis, the study shows that leadership, understood as an interpersonal influence process, enables and facilitates organizing processes. As expected, this involves establishment of episodic closures, but also resistance to such. Further, the study shows important influence and organizing functions of situated collective identities-in-interaction, which render the involved individuals interdependent. (Less)
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author
and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
communication, identity, leadership, organizational theory, social, psychology
in
Human Relations
volume
66
issue
8
pages
1101 - 1129
publisher
SAGE Publications
external identifiers
  • wos:000322506300004
  • scopus:84880967929
ISSN
0018-7267
DOI
10.1177/0018726712465452
language
English
LU publication?
yes
id
024b0659-a499-4e6e-bb9a-0957b9725366 (old id 4050332)
date added to LUP
2016-04-01 09:49:53
date last changed
2023-04-03 10:17:56
@article{024b0659-a499-4e6e-bb9a-0957b9725366,
  abstract     = {{Leadership is generally seen not only as an inspiring and motivating force but also as having important organizing properties. Despite this common assumption, the organizing properties of leadership have not yet been clarified sufficiently or demonstrated empirically. In this study, such organizing properties are revealed through a detailed analysis of one single work episode, drawn from an ethnographic study of leadership in a bank. Using conversation analysis, the study shows that leadership, understood as an interpersonal influence process, enables and facilitates organizing processes. As expected, this involves establishment of episodic closures, but also resistance to such. Further, the study shows important influence and organizing functions of situated collective identities-in-interaction, which render the involved individuals interdependent.}},
  author       = {{Larsson, Magnus and Lundholm, Susanne}},
  issn         = {{0018-7267}},
  keywords     = {{communication; identity; leadership; organizational theory; social; psychology}},
  language     = {{eng}},
  number       = {{8}},
  pages        = {{1101--1129}},
  publisher    = {{SAGE Publications}},
  series       = {{Human Relations}},
  title        = {{Talking work in a bank: A study of organizing properties of leadership in work interactions}},
  url          = {{http://dx.doi.org/10.1177/0018726712465452}},
  doi          = {{10.1177/0018726712465452}},
  volume       = {{66}},
  year         = {{2013}},
}