Skip to main content

Lund University Publications

LUND UNIVERSITY LIBRARIES

From blueprint to reality : An ex-ante and ex-post evaluation of one-stop shops for building renovation

Pardalis, Georgios LU ; Mahapatra, Krushna and Palm, Jenny LU (2025) In Energy and Buildings 328.
Abstract

One-stop-shop (OSS) business models offering integrated renovation services, making renovation more affordable and feasible, are a requirement of European Union policies aiming in energy efficiency in buildings. The present paper offers an ex-ante (pre-implementation) and ex-post (post-implementation) evaluation of 37 OSS business models currently operating in the EU renovation market. The evaluation was performed using eight indicators that evaluate key factors in a business model followed by interviews with representatives of each of the examined OSSs. Findings indicate meticulous design and execution, with alignment between pre- and post-implementation evaluations, albeit with a lack of rigorous competitor analysis. While OSSs... (More)

One-stop-shop (OSS) business models offering integrated renovation services, making renovation more affordable and feasible, are a requirement of European Union policies aiming in energy efficiency in buildings. The present paper offers an ex-ante (pre-implementation) and ex-post (post-implementation) evaluation of 37 OSS business models currently operating in the EU renovation market. The evaluation was performed using eight indicators that evaluate key factors in a business model followed by interviews with representatives of each of the examined OSSs. Findings indicate meticulous design and execution, with alignment between pre- and post-implementation evaluations, albeit with a lack of rigorous competitor analysis. While OSSs generally delivered expected value propositions, some struggled with clear communication and initial market assumptions, emphasizing the need for customer-centric strategies and adaptability to market dynamics for sustained success. The study also provides suggestions for future OSS development, which include comprehensive competitor analysis, enhanced communication strategies, and strategic partnerships to ensure long-term sustainability and success.

(Less)
Please use this url to cite or link to this publication:
author
; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
eneergy efficient buildings, renovation services, Business model evaluation, Building renovation, one-stop shops
in
Energy and Buildings
volume
328
article number
115149
publisher
Elsevier
external identifiers
  • scopus:85212569239
ISSN
1872-6178
DOI
10.1016/j.enbuild.2024.115149
language
English
LU publication?
yes
id
0564f9eb-9916-411a-b2dc-c508d03d31d0
date added to LUP
2024-12-15 22:56:59
date last changed
2025-04-04 15:27:36
@article{0564f9eb-9916-411a-b2dc-c508d03d31d0,
  abstract     = {{<p>One-stop-shop (OSS) business models offering integrated renovation services, making renovation more affordable and feasible, are a requirement of European Union policies aiming in energy efficiency in buildings. The present paper offers an ex-ante (pre-implementation) and ex-post (post-implementation) evaluation of 37 OSS business models currently operating in the EU renovation market. The evaluation was performed using eight indicators that evaluate key factors in a business model followed by interviews with representatives of each of the examined OSSs. Findings indicate meticulous design and execution, with alignment between pre- and post-implementation evaluations, albeit with a lack of rigorous competitor analysis. While OSSs generally delivered expected value propositions, some struggled with clear communication and initial market assumptions, emphasizing the need for customer-centric strategies and adaptability to market dynamics for sustained success. The study also provides suggestions for future OSS development, which include comprehensive competitor analysis, enhanced communication strategies, and strategic partnerships to ensure long-term sustainability and success.</p>}},
  author       = {{Pardalis, Georgios and Mahapatra, Krushna and Palm, Jenny}},
  issn         = {{1872-6178}},
  keywords     = {{eneergy efficient buildings; renovation services; Business model evaluation; Building renovation; one-stop shops}},
  language     = {{eng}},
  month        = {{02}},
  publisher    = {{Elsevier}},
  series       = {{Energy and Buildings}},
  title        = {{From blueprint to reality : An ex-ante and ex-post evaluation of one-stop shops for building renovation}},
  url          = {{http://dx.doi.org/10.1016/j.enbuild.2024.115149}},
  doi          = {{10.1016/j.enbuild.2024.115149}},
  volume       = {{328}},
  year         = {{2025}},
}