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Governing in a digitalized era

Thomasson, Anna LU and Ledendal, Jonas LU (2021)
Abstract
This chapter aims to discuss challenges related to governing in a digitalized era. In the public sector, digitalization and ICT solutions are regarded as a way to alleviate the burden of a sector under pressure. The suggested solutions are many, from computers making decisions to robots substituting teachers. Through digitalization resources can be freed up and public service provision be delivered more efficiently. This transformation is, however, far from unproblematic. Digitalization is complicated and is perhaps not always the panacea it is portrayed as being. During the last couple of years, researchers have started to pay attention to the consequences of digitalization on public service. This chapter explores some of these... (More)
This chapter aims to discuss challenges related to governing in a digitalized era. In the public sector, digitalization and ICT solutions are regarded as a way to alleviate the burden of a sector under pressure. The suggested solutions are many, from computers making decisions to robots substituting teachers. Through digitalization resources can be freed up and public service provision be delivered more efficiently. This transformation is, however, far from unproblematic. Digitalization is complicated and is perhaps not always the panacea it is portrayed as being. During the last couple of years, researchers have started to pay attention to the consequences of digitalization on public service. This chapter explores some of these consequences. This will be accomplished by drawing on existing research within the field of organization and governance, as well as the field of business law. (Less)
Please use this url to cite or link to this publication:
author
and
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
epub
subject
host publication
Managing Public Services : Making Informed Choices - Making Informed Choices
publisher
Routledge
ISBN
9780367723248
9781003154389
language
English
LU publication?
yes
id
0c439f42-57ce-46b2-9835-9f558997dc65
date added to LUP
2021-10-20 16:06:11
date last changed
2025-04-04 15:07:49
@inbook{0c439f42-57ce-46b2-9835-9f558997dc65,
  abstract     = {{This chapter aims to discuss challenges related to governing in a digitalized era. In the public sector, digitalization and ICT solutions are regarded as a way to alleviate the burden of a sector under pressure. The suggested solutions are many, from computers making decisions to robots substituting teachers. Through digitalization resources can be freed up and public service provision be delivered more efficiently. This transformation is, however, far from unproblematic. Digitalization is complicated and is perhaps not always the panacea it is portrayed as being. During the last couple of years, researchers have started to pay attention to the consequences of digitalization on public service. This chapter explores some of these consequences. This will be accomplished by drawing on existing research within the field of organization and governance, as well as the field of business law.}},
  author       = {{Thomasson, Anna and Ledendal, Jonas}},
  booktitle    = {{Managing Public Services : Making Informed Choices}},
  isbn         = {{9780367723248}},
  language     = {{eng}},
  publisher    = {{Routledge}},
  title        = {{Governing in a digitalized era}},
  year         = {{2021}},
}