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The citizen marketer : Promoting political opinion in the social media age

Bossetta, Michael LU (2018) In Journal of Communication 68(4). p.44-46
Abstract
Joel Penney made an innovative, interdisciplinary intervention into the scholarship on political participation with The Citizen Marketer: Promoting Political Opinion in the Social Media Age. By melding modern marketing frameworks with democratic theory, Penney offered a timely heuristic for rethinking citizens’ engagement with politics on social media. The “citizen marketer approach” developed in the book considers low-cost, redistributive forms of online participation—such as changing one’s profile picture on Facebook or retweeting a politician’s message on Twitter—to be persuasive practices of peer-to-peer communication that enact contemporary citizenship. “Such efforts,” wrote Penney, “call on citizens to act as microlevel agents in a... (More)
Joel Penney made an innovative, interdisciplinary intervention into the scholarship on political participation with The Citizen Marketer: Promoting Political Opinion in the Social Media Age. By melding modern marketing frameworks with democratic theory, Penney offered a timely heuristic for rethinking citizens’ engagement with politics on social media. The “citizen marketer approach” developed in the book considers low-cost, redistributive forms of online participation—such as changing one’s profile picture on Facebook or retweeting a politician’s message on Twitter—to be persuasive practices of peer-to-peer communication that enact contemporary citizenship. “Such efforts,” wrote Penney, “call on citizens to act as microlevel agents in a networked circulation of ideas, disseminating symbolic packets of opinion and ideology as a means of influencing various segments of the public” (p. 5).

Tackling the slacktivism debate head-on, Penney stressed the participatory and agential qualities exhibited by citizens when they share political content online. Rather than treating rebroadcasting practices as passive or perfunctory, Penney asserted that citizens assume a “curatorial agency” in their “selective forwarding” of media to peers (p. 31). Indeed, it is precisely this cognitive process of selection that separates humans from bots. The sharing practices of networked citizens, collectively, can increase their influence as gatekeepers and upend traditional power relations by “democratiz[ing] the field of persuasive political communication that has been historically dominated by elite interests” (p. 7). (Less)
Please use this url to cite or link to this publication:
author
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Book Review, Social Media, Public Opinion
in
Journal of Communication
volume
68
issue
4
pages
44 - 46
publisher
Oxford University Press
external identifiers
  • scopus:85055849047
ISSN
0021-9916
DOI
10.1093/joc/jqy034
language
English
LU publication?
no
additional info
Reviewed work: Penney, Joel (2017). The citizen marketer: promoting political opinion in the social media age. New York: Oxford University Press. 246 pp. ISBN: 9780190658052. Series: Oxford studies in digital politics
id
1020c703-abfa-4e98-9dcf-3769b45ffb41
date added to LUP
2023-03-24 16:55:28
date last changed
2023-05-10 04:12:12
@misc{1020c703-abfa-4e98-9dcf-3769b45ffb41,
  abstract     = {{Joel Penney made an innovative, interdisciplinary intervention into the scholarship on political participation with The Citizen Marketer: Promoting Political Opinion in the Social Media Age. By melding modern marketing frameworks with democratic theory, Penney offered a timely heuristic for rethinking citizens’ engagement with politics on social media. The “citizen marketer approach” developed in the book considers low-cost, redistributive forms of online participation—such as changing one’s profile picture on Facebook or retweeting a politician’s message on Twitter—to be persuasive practices of peer-to-peer communication that enact contemporary citizenship. “Such efforts,” wrote Penney, “call on citizens to act as microlevel agents in a networked circulation of ideas, disseminating symbolic packets of opinion and ideology as a means of influencing various segments of the public” (p. 5).<br/><br/>Tackling the slacktivism debate head-on, Penney stressed the participatory and agential qualities exhibited by citizens when they share political content online. Rather than treating rebroadcasting practices as passive or perfunctory, Penney asserted that citizens assume a “curatorial agency” in their “selective forwarding” of media to peers (p. 31). Indeed, it is precisely this cognitive process of selection that separates humans from bots. The sharing practices of networked citizens, collectively, can increase their influence as gatekeepers and upend traditional power relations by “democratiz[ing] the field of persuasive political communication that has been historically dominated by elite interests” (p. 7).}},
  author       = {{Bossetta, Michael}},
  issn         = {{0021-9916}},
  keywords     = {{Book Review; Social Media; Public Opinion}},
  language     = {{eng}},
  note         = {{Review}},
  number       = {{4}},
  pages        = {{44--46}},
  publisher    = {{Oxford University Press}},
  series       = {{Journal of Communication}},
  title        = {{The citizen marketer : Promoting political opinion in the social media age}},
  url          = {{https://lup.lub.lu.se/search/files/141358794/Citizen_Marketer_Review_Bossetta_Pre_Print.pdf}},
  doi          = {{10.1093/joc/jqy034}},
  volume       = {{68}},
  year         = {{2018}},
}