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Patient satisfaction compared with general health and disease-specific questionnaires in knee arthroplasty patients

Robertsson, Otto LU and Dunbar, Michael LU (2001) In Journal of Arthroplasty 16(4). p.476-482
Abstract
When assessing the health status of patients after orthopaedic surgery, such as knee arthroplasty, general health and disease-specific questionnaires are gaining in popularity because of their precision in detecting subtle differences. Self-administered postal surveys using extensive questionnaires have associated patient burden, however, which may have an impact on response rate and completeness. When a high response rate is important or when the use of comprehensive questionnaires is not practical, it may be possible to gain useful outcome data after a surgical procedure by simpler means. Two postal surveys to knee arthroplasty patients were performed. In the first survey, we posed a simple question regarding patient satisfaction to... (More)
When assessing the health status of patients after orthopaedic surgery, such as knee arthroplasty, general health and disease-specific questionnaires are gaining in popularity because of their precision in detecting subtle differences. Self-administered postal surveys using extensive questionnaires have associated patient burden, however, which may have an impact on response rate and completeness. When a high response rate is important or when the use of comprehensive questionnaires is not practical, it may be possible to gain useful outcome data after a surgical procedure by simpler means. Two postal surveys to knee arthroplasty patients were performed. In the first survey, we posed a simple question regarding patient satisfaction to 27,114 patients. A second survey was sent 9 months later to 3,600 of the same patients; the same simple satisfaction question was posed along with several previously validated general health (NHP, SF36, SF12) and disease/site-specific (Oxford-12, WOMAC) outcome questionnaires. We found that patient satisfaction correlates significantly with general health and disease-specific outcome measures, with the highest correlation to the domains that relate to pain and function. When sent a simple satisfaction questionnaire, 95% of the patients answered, whereas the usable return rate of the more comprehensive questionnaires was 18% to 45% lower. Patients not responding to the comprehensive questionnaires were more often unsatisfied with their operated knee than patients responding. (Less)
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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
outcomes, total knee arthroplasty, satisfaction, postal survey, health status indicators
in
Journal of Arthroplasty
volume
16
issue
4
pages
476 - 482
publisher
Elsevier
external identifiers
  • pmid:11402411
  • scopus:0034987573
ISSN
0883-5403
DOI
10.1054/arth.2001.22395a
language
English
LU publication?
yes
id
e354cd9c-4fdd-4e82-9bb5-076e91df4655 (old id 1122873)
date added to LUP
2008-07-11 14:35:17
date last changed
2018-06-10 03:52:27
@article{e354cd9c-4fdd-4e82-9bb5-076e91df4655,
  abstract     = {When assessing the health status of patients after orthopaedic surgery, such as knee arthroplasty, general health and disease-specific questionnaires are gaining in popularity because of their precision in detecting subtle differences. Self-administered postal surveys using extensive questionnaires have associated patient burden, however, which may have an impact on response rate and completeness. When a high response rate is important or when the use of comprehensive questionnaires is not practical, it may be possible to gain useful outcome data after a surgical procedure by simpler means. Two postal surveys to knee arthroplasty patients were performed. In the first survey, we posed a simple question regarding patient satisfaction to 27,114 patients. A second survey was sent 9 months later to 3,600 of the same patients; the same simple satisfaction question was posed along with several previously validated general health (NHP, SF36, SF12) and disease/site-specific (Oxford-12, WOMAC) outcome questionnaires. We found that patient satisfaction correlates significantly with general health and disease-specific outcome measures, with the highest correlation to the domains that relate to pain and function. When sent a simple satisfaction questionnaire, 95% of the patients answered, whereas the usable return rate of the more comprehensive questionnaires was 18% to 45% lower. Patients not responding to the comprehensive questionnaires were more often unsatisfied with their operated knee than patients responding.},
  author       = {Robertsson, Otto and Dunbar, Michael},
  issn         = {0883-5403},
  keyword      = {outcomes,total knee arthroplasty,satisfaction,postal survey,health status indicators},
  language     = {eng},
  number       = {4},
  pages        = {476--482},
  publisher    = {Elsevier},
  series       = {Journal of Arthroplasty},
  title        = {Patient satisfaction compared with general health and disease-specific questionnaires in knee arthroplasty patients},
  url          = {http://dx.doi.org/10.1054/arth.2001.22395a},
  volume       = {16},
  year         = {2001},
}