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Organizing disciplinary power in a knowledge organization

Bergstrom, Ola; Hasselbladh, Hans and Kärreman, Dan LU (2009) In Scandinavian Journal of Management 25(2). p.178-190
Abstract
This article provides a systematic attempt to analyze the effects of performance appraisals, here conceptualized as tools for executing disciplinary power, and how the agency of employees is shaped. The article demonstrates how agency is enrolled by a broad set of disciplinary technologies aimed at behavior as well as the self, orchestrated in way that effectively short-circuits resistance. Drawing upon data collected from a Swedish subsidiary of a large American consultancy firm, the article provides a detailed account for the use of disciplinary technologies in knowledge-intensive work and other types of high-commitment work settings. Furthermore, the article pays specific attention to how punishments, rewards and human agency interact... (More)
This article provides a systematic attempt to analyze the effects of performance appraisals, here conceptualized as tools for executing disciplinary power, and how the agency of employees is shaped. The article demonstrates how agency is enrolled by a broad set of disciplinary technologies aimed at behavior as well as the self, orchestrated in way that effectively short-circuits resistance. Drawing upon data collected from a Swedish subsidiary of a large American consultancy firm, the article provides a detailed account for the use of disciplinary technologies in knowledge-intensive work and other types of high-commitment work settings. Furthermore, the article pays specific attention to how punishments, rewards and human agency interact in this context. (C) 2008 Elsevier Ltd. All rights reserved. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Consultants, Performance appraisal, Knowledge work, Disciplinary power
in
Scandinavian Journal of Management
volume
25
issue
2
pages
178 - 190
publisher
Elsevier
external identifiers
  • wos:000267380400005
  • scopus:67349281465
ISSN
0956-5221
DOI
10.1016/j.scaman.2008.12.004
language
English
LU publication?
yes
id
bd0f95ac-23ec-471d-8b7b-3ce8f097cd66 (old id 1440564)
date added to LUP
2009-07-28 12:36:53
date last changed
2017-09-17 06:55:39
@article{bd0f95ac-23ec-471d-8b7b-3ce8f097cd66,
  abstract     = {This article provides a systematic attempt to analyze the effects of performance appraisals, here conceptualized as tools for executing disciplinary power, and how the agency of employees is shaped. The article demonstrates how agency is enrolled by a broad set of disciplinary technologies aimed at behavior as well as the self, orchestrated in way that effectively short-circuits resistance. Drawing upon data collected from a Swedish subsidiary of a large American consultancy firm, the article provides a detailed account for the use of disciplinary technologies in knowledge-intensive work and other types of high-commitment work settings. Furthermore, the article pays specific attention to how punishments, rewards and human agency interact in this context. (C) 2008 Elsevier Ltd. All rights reserved.},
  author       = {Bergstrom, Ola and Hasselbladh, Hans and Kärreman, Dan},
  issn         = {0956-5221},
  keyword      = {Consultants,Performance appraisal,Knowledge work,Disciplinary power},
  language     = {eng},
  number       = {2},
  pages        = {178--190},
  publisher    = {Elsevier},
  series       = {Scandinavian Journal of Management},
  title        = {Organizing disciplinary power in a knowledge organization},
  url          = {http://dx.doi.org/10.1016/j.scaman.2008.12.004},
  volume       = {25},
  year         = {2009},
}