Rule- and Role-Retreat: An Empirical Study of Procedures and Resilience
(2009) In Journal of Maritime Research 6(1). p.75-90- Abstract
- To manage complex and dynamic socio-technical systems places demands on teams to deal with a range of more and less foreseeable situations. Three groups of participants with different maritime experiences were studied using the same simulation of a ship to better understand the role of generic competencies (e.g. information management, communication and coordination, decision making, and effect control) play in such high-demand situations. Groups with moderate maritime experience were able to balance contextual knowledge with use of generic competencies to successfully manage unexpected and escalating situations. Novices, lacking contextual knowledge, performed less well. Groups with the most maritime expertise remained committed to... (More)
- To manage complex and dynamic socio-technical systems places demands on teams to deal with a range of more and less foreseeable situations. Three groups of participants with different maritime experiences were studied using the same simulation of a ship to better understand the role of generic competencies (e.g. information management, communication and coordination, decision making, and effect control) play in such high-demand situations. Groups with moderate maritime experience were able to balance contextual knowledge with use of generic competencies to successfully manage unexpected and escalating situations. Novices, lacking contextual knowledge, performed less well. Groups with the most maritime expertise remained committed to presumed procedures and roles and did not perform as well as the other two groups. The results suggest that training to operate complex socio-technical systems safely and effectively should go beyond procedures and include development of generic competencies. This could provide operators with better tools to enhance organizational resilience in unexpected and escalating situations. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/1485712
- author
- Bergström, Johan
LU
; Dahlström, Nicklas LU ; van Winsen, Roel LU ; Lützhöft, Margareta ; Dekker, Sidney LU and Nyce, James
- organization
- publishing date
- 2009
- type
- Contribution to journal
- publication status
- published
- subject
- keywords
- training, resilience, emergency management, procedures, simulation
- in
- Journal of Maritime Research
- volume
- 6
- issue
- 1
- pages
- 75 - 90
- publisher
- SEECMAR
- ISSN
- 1697-9133
- language
- English
- LU publication?
- yes
- id
- 1ad3fcb8-59ef-4c43-ad96-6be76d144183 (old id 1485712)
- alternative location
- http://www.jmr.unican.es/
- date added to LUP
- 2016-04-01 12:13:09
- date last changed
- 2018-11-21 20:05:06
@article{1ad3fcb8-59ef-4c43-ad96-6be76d144183, abstract = {{To manage complex and dynamic socio-technical systems places demands on teams to deal with a range of more and less foreseeable situations. Three groups of participants with different maritime experiences were studied using the same simulation of a ship to better understand the role of generic competencies (e.g. information management, communication and coordination, decision making, and effect control) play in such high-demand situations. Groups with moderate maritime experience were able to balance contextual knowledge with use of generic competencies to successfully manage unexpected and escalating situations. Novices, lacking contextual knowledge, performed less well. Groups with the most maritime expertise remained committed to presumed procedures and roles and did not perform as well as the other two groups. The results suggest that training to operate complex socio-technical systems safely and effectively should go beyond procedures and include development of generic competencies. This could provide operators with better tools to enhance organizational resilience in unexpected and escalating situations.}}, author = {{Bergström, Johan and Dahlström, Nicklas and van Winsen, Roel and Lützhöft, Margareta and Dekker, Sidney and Nyce, James}}, issn = {{1697-9133}}, keywords = {{training; resilience; emergency management; procedures; simulation}}, language = {{eng}}, number = {{1}}, pages = {{75--90}}, publisher = {{SEECMAR}}, series = {{Journal of Maritime Research}}, title = {{Rule- and Role-Retreat: An Empirical Study of Procedures and Resilience}}, url = {{http://www.jmr.unican.es/}}, volume = {{6}}, year = {{2009}}, }