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Tomorrow is Another Day: Information Systems Governance

Welch, Christine and Bednar, Peter LU (2008) 16th European Conference on Information Systems, 2008 In [Host publication title missing] p.2233-2244
Abstract
In many organizations, the Chief Information Officer is considered to preside over a separate

function, providing a service to the business. Discussions about governance are confined to properties

of this service, e.g. through a service level agreement. Members of the CIO’s staff are often seen as

technical experts possessing esoteric skills desired but not understood by other staff. Many

researchers have observed a need for businesses to avoid such fragmentation to reap the full benefits

of investment in ICT’s. However, this research is itself often fragmented – focusing sometimes on

software, sometimes on architectures. This paper argues that IS governance should form an... (More)
In many organizations, the Chief Information Officer is considered to preside over a separate

function, providing a service to the business. Discussions about governance are confined to properties

of this service, e.g. through a service level agreement. Members of the CIO’s staff are often seen as

technical experts possessing esoteric skills desired but not understood by other staff. Many

researchers have observed a need for businesses to avoid such fragmentation to reap the full benefits

of investment in ICT’s. However, this research is itself often fragmented – focusing sometimes on

software, sometimes on architectures. This paper argues that IS governance should form an integral

part of strategic business management. We advocate a shift of perspective in management of IS, from

leadership to facilitation. People at all levels require empowerment and support to develop their own

IS ‘capability’; to make the best use of available technologies and information in context. There is

evidence to show that input from a wider community within organizations can lead to an improved

realization of value from information technology. The paper will discuss methods which can provide

appropriate support for individuals to achieve this. (Less)
Please use this url to cite or link to this publication:
author
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
leadership, IS strategy, collaborative management., IS governance
in
[Host publication title missing]
editor
Golden, W; Acton, T; Conboy, K; van der Heijden, H and Tuunainen, V
pages
12 pages
publisher
University of Galway
conference name
16th European Conference on Information Systems, 2008
external identifiers
  • Scopus:84870650996
ISBN
978-0-9553159-2-3
language
English
LU publication?
no
id
a38557fe-3468-4cfb-aa11-805ce812ff89 (old id 1486831)
date added to LUP
2009-10-12 14:37:43
date last changed
2017-01-01 08:01:25
@inproceedings{a38557fe-3468-4cfb-aa11-805ce812ff89,
  abstract     = {In many organizations, the Chief Information Officer is considered to preside over a separate<br/><br>
function, providing a service to the business. Discussions about governance are confined to properties<br/><br>
of this service, e.g. through a service level agreement. Members of the CIO’s staff are often seen as<br/><br>
technical experts possessing esoteric skills desired but not understood by other staff. Many<br/><br>
researchers have observed a need for businesses to avoid such fragmentation to reap the full benefits<br/><br>
of investment in ICT’s. However, this research is itself often fragmented – focusing sometimes on<br/><br>
software, sometimes on architectures. This paper argues that IS governance should form an integral<br/><br>
part of strategic business management. We advocate a shift of perspective in management of IS, from<br/><br>
leadership to facilitation. People at all levels require empowerment and support to develop their own<br/><br>
IS ‘capability’; to make the best use of available technologies and information in context. There is<br/><br>
evidence to show that input from a wider community within organizations can lead to an improved<br/><br>
realization of value from information technology. The paper will discuss methods which can provide<br/><br>
appropriate support for individuals to achieve this.},
  author       = {Welch, Christine and Bednar, Peter},
  booktitle    = {[Host publication title missing]},
  editor       = {Golden, W and Acton, T and Conboy, K and van der Heijden, H and Tuunainen, V},
  isbn         = {978-0-9553159-2-3},
  keyword      = {leadership,IS strategy,collaborative management.,IS governance},
  language     = {eng},
  pages        = {2233--2244},
  publisher    = {University of Galway},
  title        = {Tomorrow is Another Day: Information Systems Governance},
  year         = {2008},
}