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The Culture of Information Systems in Knowledge-Creating Contexts: The Role of User-Centred Design

Pang, Natalie and Schauder, Don (2007) In Use and Redesign in IS: Double Helix Relationships? p.203-235
Abstract
Examining communities in all their meanings, the paper locates User-

Centred Design (UCD) in the amplified scope of approaches to Information

Systems Design (ISD). Culture in communities is explained in

structurational terms, in which human action and social structure (including

ICT) interact to produce and reproduce the social patterning

that both supports and constrains action. The widening of the spectrum

of ISD approaches has paralleled the supplementing or superseding

of Fordist methods of production by knowledge-based production.

The transition to an ICT world characterised by personal computing

and the Internet is identified as key threshold (referred... (More)
Examining communities in all their meanings, the paper locates User-

Centred Design (UCD) in the amplified scope of approaches to Information

Systems Design (ISD). Culture in communities is explained in

structurational terms, in which human action and social structure (including

ICT) interact to produce and reproduce the social patterning

that both supports and constrains action. The widening of the spectrum

of ISD approaches has paralleled the supplementing or superseding

of Fordist methods of production by knowledge-based production.

The transition to an ICT world characterised by personal computing

and the Internet is identified as key threshold (referred to as the PC/I

or Personal Computing/Internet threshold) necessitating the development

of user-centric concepts alongside more established technocentric

approaches. Noting the diversity of understandings in UCD, the

paper proposes an approach to consider the wider relationship of tasks

and community cultures. The aim is to explore the feasibility of a participative

and reflexive design, resulting in design practices that are an

emergent property of community culture. The research is based on case

studies in the cultural institutions’ sector, and one of the cases is outlined. (Less)
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author
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
participatory design, reflexive design, knowledge creation, community informatics, user-centred design, structuration theory, cultural institutionslic
in
Use and Redesign in IS: Double Helix Relationships?
editor
Nissen, Hans-Erik; Bednar, Peter; Welch, Christine; ; and
pages
203 - 235
publisher
Informing Science Press
external identifiers
  • scopus:38349065315
ISBN
978-1932886054
language
English
LU publication?
no
id
07f8cbee-9d5b-467f-8f83-e02bc5148e02 (old id 1486916)
date added to LUP
2009-10-12 11:01:18
date last changed
2017-01-01 08:06:40
@inbook{07f8cbee-9d5b-467f-8f83-e02bc5148e02,
  abstract     = {Examining communities in all their meanings, the paper locates User-<br/><br>
Centred Design (UCD) in the amplified scope of approaches to Information<br/><br>
Systems Design (ISD). Culture in communities is explained in<br/><br>
structurational terms, in which human action and social structure (including<br/><br>
ICT) interact to produce and reproduce the social patterning<br/><br>
that both supports and constrains action. The widening of the spectrum<br/><br>
of ISD approaches has paralleled the supplementing or superseding<br/><br>
of Fordist methods of production by knowledge-based production.<br/><br>
The transition to an ICT world characterised by personal computing<br/><br>
and the Internet is identified as key threshold (referred to as the PC/I<br/><br>
or Personal Computing/Internet threshold) necessitating the development<br/><br>
of user-centric concepts alongside more established technocentric<br/><br>
approaches. Noting the diversity of understandings in UCD, the<br/><br>
paper proposes an approach to consider the wider relationship of tasks<br/><br>
and community cultures. The aim is to explore the feasibility of a participative<br/><br>
and reflexive design, resulting in design practices that are an<br/><br>
emergent property of community culture. The research is based on case<br/><br>
studies in the cultural institutions’ sector, and one of the cases is outlined.},
  author       = {Pang, Natalie and Schauder, Don},
  editor       = {Nissen, Hans-Erik and Bednar, Peter and Welch, Christine},
  isbn         = {978-1932886054},
  keyword      = {participatory design,reflexive design,knowledge creation,community informatics,user-centred design,structuration theory,cultural institutionslic},
  language     = {eng},
  pages        = {203--235},
  publisher    = {Informing Science Press},
  series       = {Use and Redesign in IS: Double Helix Relationships?},
  title        = {The Culture of Information Systems in Knowledge-Creating Contexts: The Role of User-Centred Design},
  year         = {2007},
}