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A Maturity Model for IT Dependability in Emergency Management

Weyns, Kim LU ; Höst, Martin LU and Li Helgesson, Yeni LU (2010) Product-Focused Software Process Improvement, PROFES 2010 In Lecture Notes on Computer Science 6156. p.248-262
Abstract
In many organisations a gap exists between IT management and emergency managemement. This paper illustrates how process improvement based on a maturity model can be used to help organisations to evaluate and improve the way they include IT dependability information in their emergency management. This paper presents the IDEM3 (IT Dependability in Emergency Management Maturity Model) process improvement framework which focuses especially on the cooperation between IT personnel, emergency managers, and users, to proactively prevent IT dependability problems when the IT systems are most critical in emergency situations. This paper describes the details of the framework, how the framework was developed and its relation to other maturity models... (More)
In many organisations a gap exists between IT management and emergency managemement. This paper illustrates how process improvement based on a maturity model can be used to help organisations to evaluate and improve the way they include IT dependability information in their emergency management. This paper presents the IDEM3 (IT Dependability in Emergency Management Maturity Model) process improvement framework which focuses especially on the cooperation between IT personnel, emergency managers, and users, to proactively prevent IT dependability problems when the IT systems are most critical in emergency situations. This paper describes the details of the framework, how the framework was developed and its relation to other maturity models in related fields. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
IT Management, Emergency Management, Maturity Model, Dependability
in
Lecture Notes on Computer Science
editor
Babar, Ali; Vierimaa, Matias; Oivo, Markku; ; and
volume
6156
pages
248 - 262
publisher
Springer
conference name
Product-Focused Software Process Improvement, PROFES 2010
external identifiers
  • wos:000286415300020
  • scopus:77955444763
ISSN
1611-3349
0302-9743
ISBN
978-3-642-13791-4
DOI
10.1007/978-3-642-13792-1
project
FRIVA
language
English
LU publication?
yes
id
0f50802e-63af-4ded-a5ea-bb0e0119531a (old id 1645798)
date added to LUP
2010-08-02 14:43:25
date last changed
2018-05-29 11:47:34
@inproceedings{0f50802e-63af-4ded-a5ea-bb0e0119531a,
  abstract     = {In many organisations a gap exists between IT management and emergency managemement. This paper illustrates how process improvement based on a maturity model can be used to help organisations to evaluate and improve the way they include IT dependability information in their emergency management. This paper presents the IDEM3 (IT Dependability in Emergency Management Maturity Model) process improvement framework which focuses especially on the cooperation between IT personnel, emergency managers, and users, to proactively prevent IT dependability problems when the IT systems are most critical in emergency situations. This paper describes the details of the framework, how the framework was developed and its relation to other maturity models in related fields.},
  author       = {Weyns, Kim and Höst, Martin and Li Helgesson, Yeni},
  booktitle    = {Lecture Notes on Computer Science},
  editor       = {Babar, Ali and Vierimaa, Matias and Oivo, Markku},
  isbn         = {978-3-642-13791-4},
  issn         = {1611-3349},
  keyword      = {IT Management,Emergency Management,Maturity Model,Dependability},
  language     = {eng},
  pages        = {248--262},
  publisher    = {Springer},
  title        = {A Maturity Model for IT Dependability in Emergency Management},
  url          = {http://dx.doi.org/10.1007/978-3-642-13792-1},
  volume       = {6156},
  year         = {2010},
}