A Maturity Model for IT Dependability in Emergency Management
(2010) Product-Focused Software Process Improvement, PROFES 2010 6156. p.248-262- Abstract
- In many organisations a gap exists between IT management and emergency managemement. This paper illustrates how process improvement based on a maturity model can be used to help organisations to evaluate and improve the way they include IT dependability information in their emergency management. This paper presents the IDEM3 (IT Dependability in Emergency Management Maturity Model) process improvement framework which focuses especially on the cooperation between IT personnel, emergency managers, and users, to proactively prevent IT dependability problems when the IT systems are most critical in emergency situations. This paper describes the details of the framework, how the framework was developed and its relation to other maturity models... (More)
- In many organisations a gap exists between IT management and emergency managemement. This paper illustrates how process improvement based on a maturity model can be used to help organisations to evaluate and improve the way they include IT dependability information in their emergency management. This paper presents the IDEM3 (IT Dependability in Emergency Management Maturity Model) process improvement framework which focuses especially on the cooperation between IT personnel, emergency managers, and users, to proactively prevent IT dependability problems when the IT systems are most critical in emergency situations. This paper describes the details of the framework, how the framework was developed and its relation to other maturity models in related fields. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/1645798
- author
- Weyns, Kim LU ; Höst, Martin LU and Li Helgesson, Yeni LU
- organization
- publishing date
- 2010
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- keywords
- IT Management, Emergency Management, Maturity Model, Dependability
- host publication
- Lecture Notes on Computer Science
- editor
- Babar, Ali ; Vierimaa, Matias and Oivo, Markku
- volume
- 6156
- pages
- 248 - 262
- publisher
- Springer
- conference name
- Product-Focused Software Process Improvement, PROFES 2010
- conference location
- Limerick, Ireland
- conference dates
- 2010-06-21
- external identifiers
-
- wos:000286415300020
- scopus:77955444763
- ISSN
- 1611-3349
- 0302-9743
- ISBN
- 978-3-642-13791-4
- DOI
- 10.1007/978-3-642-13792-1
- project
- FRIVA
- language
- English
- LU publication?
- yes
- id
- 0f50802e-63af-4ded-a5ea-bb0e0119531a (old id 1645798)
- date added to LUP
- 2016-04-01 11:16:21
- date last changed
- 2025-01-14 09:43:14
@inproceedings{0f50802e-63af-4ded-a5ea-bb0e0119531a, abstract = {{In many organisations a gap exists between IT management and emergency managemement. This paper illustrates how process improvement based on a maturity model can be used to help organisations to evaluate and improve the way they include IT dependability information in their emergency management. This paper presents the IDEM3 (IT Dependability in Emergency Management Maturity Model) process improvement framework which focuses especially on the cooperation between IT personnel, emergency managers, and users, to proactively prevent IT dependability problems when the IT systems are most critical in emergency situations. This paper describes the details of the framework, how the framework was developed and its relation to other maturity models in related fields.}}, author = {{Weyns, Kim and Höst, Martin and Li Helgesson, Yeni}}, booktitle = {{Lecture Notes on Computer Science}}, editor = {{Babar, Ali and Vierimaa, Matias and Oivo, Markku}}, isbn = {{978-3-642-13791-4}}, issn = {{1611-3349}}, keywords = {{IT Management; Emergency Management; Maturity Model; Dependability}}, language = {{eng}}, pages = {{248--262}}, publisher = {{Springer}}, title = {{A Maturity Model for IT Dependability in Emergency Management}}, url = {{https://lup.lub.lu.se/search/files/2523690/1645801.pdf}}, doi = {{10.1007/978-3-642-13792-1}}, volume = {{6156}}, year = {{2010}}, }