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Integrating needs assessment within next generation e-learning systems: lessons learnt from a case study

de Haan, Dieuwke; Waterson, Patrick; Trapp, Sonja and Pfahl, Dietmar LU (2005) IFIP TC3/WG3.3 fifth working conference on eTRAIN practices for professional organizations, eTrain 2003 In E-training practices for professional organizations / IFIP advances in information and communication technology 167. p.113-120
Abstract
In this paper we outline a method for systematically addressing needs assessment (QUALISEM-PEOPLE), alongside a case study of its use within a medium sized, German company. The method was designed in order to provide guidance in analysing skill and role competences, particularly when e-learning systems are being considered for training purposes. The method proved to be successful within the company and helped to profile actual and target qualification needs, as well as employee preferences. In addition, there were also a number of overall lessons that could be learnt from the case study. These mainly relate to the need to integrate needs assessment within the broader context of Human Resource Management (HRM) systems, as well as the... (More)
In this paper we outline a method for systematically addressing needs assessment (QUALISEM-PEOPLE), alongside a case study of its use within a medium sized, German company. The method was designed in order to provide guidance in analysing skill and role competences, particularly when e-learning systems are being considered for training purposes. The method proved to be successful within the company and helped to profile actual and target qualification needs, as well as employee preferences. In addition, there were also a number of overall lessons that could be learnt from the case study. These mainly relate to the need to integrate needs assessment within the broader context of Human Resource Management (HRM) systems, as well as the importance of employee participation within the process. We end the paper with a discussion of possible extensions to our work as well as outstanding challenges within the area. (Less)
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author
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
in
E-training practices for professional organizations / IFIP advances in information and communication technology
volume
167
pages
113 - 120
publisher
Springer
conference name
IFIP TC3/WG3.3 fifth working conference on eTRAIN practices for professional organizations, eTrain 2003
external identifiers
  • scopus:33645011012
ISSN
1868-4238
ISBN
1-4020-7756-4
DOI
10.1007/0-387-23572-8_14
language
English
LU publication?
no
id
24ddf775-4fbd-4b3d-9f07-fc6997ceb223 (old id 1669801)
date added to LUP
2010-09-13 12:45:52
date last changed
2017-01-01 06:48:47
@inproceedings{24ddf775-4fbd-4b3d-9f07-fc6997ceb223,
  abstract     = {In this paper we outline a method for systematically addressing needs assessment (QUALISEM-PEOPLE), alongside a case study of its use within a medium sized, German company. The method was designed in order to provide guidance in analysing skill and role competences, particularly when e-learning systems are being considered for training purposes. The method proved to be successful within the company and helped to profile actual and target qualification needs, as well as employee preferences. In addition, there were also a number of overall lessons that could be learnt from the case study. These mainly relate to the need to integrate needs assessment within the broader context of Human Resource Management (HRM) systems, as well as the importance of employee participation within the process. We end the paper with a discussion of possible extensions to our work as well as outstanding challenges within the area.},
  author       = {de Haan, Dieuwke and Waterson, Patrick and Trapp, Sonja and Pfahl, Dietmar},
  booktitle    = {E-training practices for professional organizations / IFIP advances in information and communication technology},
  isbn         = {1-4020-7756-4},
  issn         = {1868-4238},
  language     = {eng},
  pages        = {113--120},
  publisher    = {Springer},
  title        = {Integrating needs assessment within next generation e-learning systems: lessons learnt from a case study},
  url          = {http://dx.doi.org/10.1007/0-387-23572-8_14},
  volume       = {167},
  year         = {2005},
}