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Exploring the role of social media in chronic care management

Pousti, Hamid ; Urquhart, Cathy LU and Linger, Henry (2014) IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014 In IFIP Advances in Information and Communication Technology 446. p.163-185
Abstract

This paper examines how social media can support communities of patients with chronic illness and their care givers. This study is a qualitative case study and is informed by grounded theory. Sociomateriality is adopted as a theoretical lens to understand and explain the key findings. Our findings suggest that there is a dynamic relation between the contrary roles that social media in chronic care management and this is not only attributed to the functionalities of these technologies but to the attributes of patients and their states of health. We were also able to observe how these technologies are bounded up with human activities in the ways that separating them is not possible. What we learnt from our findings is that the ways... (More)

This paper examines how social media can support communities of patients with chronic illness and their care givers. This study is a qualitative case study and is informed by grounded theory. Sociomateriality is adopted as a theoretical lens to understand and explain the key findings. Our findings suggest that there is a dynamic relation between the contrary roles that social media in chronic care management and this is not only attributed to the functionalities of these technologies but to the attributes of patients and their states of health. We were also able to observe how these technologies are bounded up with human activities in the ways that separating them is not possible. What we learnt from our findings is that the ways patients and carers use of social media can change their perceptions about their conditions, and influence how they understand and approach the management process.

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Please use this url to cite or link to this publication:
author
; and
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Community, Social media, Sociomateriality
host publication
Information Systems and Global Assemblages : (Re)Configuring Actors, Artefacts, Organizations - IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014, Proceedings - (Re)Configuring Actors, Artefacts, Organizations - IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014, Proceedings
series title
IFIP Advances in Information and Communication Technology
editor
Doolin, Bill ; McLeod, Laurie ; Lamprou, Eleni and Mitev, Nathalie
volume
446
pages
23 pages
publisher
Springer
conference name
IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014
conference location
Auckland, New Zealand
conference dates
2014-12-11 - 2014-12-12
external identifiers
  • scopus:84915766912
ISSN
1868-422X
1868-4238
ISBN
9783662457078
DOI
10.1007/978-3-662-45708-5_11
language
English
LU publication?
no
additional info
Publisher Copyright: © IFIP International Federation for Information Processing 2014
id
166a0972-6946-4706-965d-0f36e334b1cb
date added to LUP
2023-11-22 14:49:33
date last changed
2024-01-04 22:06:08
@inproceedings{166a0972-6946-4706-965d-0f36e334b1cb,
  abstract     = {{<p>This paper examines how social media can support communities of patients with chronic illness and their care givers. This study is a qualitative case study and is informed by grounded theory. Sociomateriality is adopted as a theoretical lens to understand and explain the key findings. Our findings suggest that there is a dynamic relation between the contrary roles that social media in chronic care management and this is not only attributed to the functionalities of these technologies but to the attributes of patients and their states of health. We were also able to observe how these technologies are bounded up with human activities in the ways that separating them is not possible. What we learnt from our findings is that the ways patients and carers use of social media can change their perceptions about their conditions, and influence how they understand and approach the management process.</p>}},
  author       = {{Pousti, Hamid and Urquhart, Cathy and Linger, Henry}},
  booktitle    = {{Information Systems and Global Assemblages : (Re)Configuring Actors, Artefacts, Organizations - IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014, Proceedings}},
  editor       = {{Doolin, Bill and McLeod, Laurie and Lamprou, Eleni and Mitev, Nathalie}},
  isbn         = {{9783662457078}},
  issn         = {{1868-422X}},
  keywords     = {{Community; Social media; Sociomateriality}},
  language     = {{eng}},
  pages        = {{163--185}},
  publisher    = {{Springer}},
  series       = {{IFIP Advances in Information and Communication Technology}},
  title        = {{Exploring the role of social media in chronic care management}},
  url          = {{http://dx.doi.org/10.1007/978-3-662-45708-5_11}},
  doi          = {{10.1007/978-3-662-45708-5_11}},
  volume       = {{446}},
  year         = {{2014}},
}