Exploring the role of social media in chronic care management
(2014) IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014 In IFIP Advances in Information and Communication Technology 446. p.163-185- Abstract
This paper examines how social media can support communities of patients with chronic illness and their care givers. This study is a qualitative case study and is informed by grounded theory. Sociomateriality is adopted as a theoretical lens to understand and explain the key findings. Our findings suggest that there is a dynamic relation between the contrary roles that social media in chronic care management and this is not only attributed to the functionalities of these technologies but to the attributes of patients and their states of health. We were also able to observe how these technologies are bounded up with human activities in the ways that separating them is not possible. What we learnt from our findings is that the ways... (More)
This paper examines how social media can support communities of patients with chronic illness and their care givers. This study is a qualitative case study and is informed by grounded theory. Sociomateriality is adopted as a theoretical lens to understand and explain the key findings. Our findings suggest that there is a dynamic relation between the contrary roles that social media in chronic care management and this is not only attributed to the functionalities of these technologies but to the attributes of patients and their states of health. We were also able to observe how these technologies are bounded up with human activities in the ways that separating them is not possible. What we learnt from our findings is that the ways patients and carers use of social media can change their perceptions about their conditions, and influence how they understand and approach the management process.
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- author
- Pousti, Hamid ; Urquhart, Cathy LU and Linger, Henry
- publishing date
- 2014
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- keywords
- Community, Social media, Sociomateriality
- host publication
- Information Systems and Global Assemblages : (Re)Configuring Actors, Artefacts, Organizations - IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014, Proceedings - (Re)Configuring Actors, Artefacts, Organizations - IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014, Proceedings
- series title
- IFIP Advances in Information and Communication Technology
- editor
- Doolin, Bill ; McLeod, Laurie ; Lamprou, Eleni and Mitev, Nathalie
- volume
- 446
- pages
- 23 pages
- publisher
- Springer
- conference name
- IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014
- conference location
- Auckland, New Zealand
- conference dates
- 2014-12-11 - 2014-12-12
- external identifiers
-
- scopus:84915766912
- ISSN
- 1868-422X
- 1868-4238
- ISBN
- 9783662457078
- DOI
- 10.1007/978-3-662-45708-5_11
- language
- English
- LU publication?
- no
- additional info
- Publisher Copyright: © IFIP International Federation for Information Processing 2014
- id
- 166a0972-6946-4706-965d-0f36e334b1cb
- date added to LUP
- 2023-11-22 14:49:33
- date last changed
- 2024-01-04 22:06:08
@inproceedings{166a0972-6946-4706-965d-0f36e334b1cb, abstract = {{<p>This paper examines how social media can support communities of patients with chronic illness and their care givers. This study is a qualitative case study and is informed by grounded theory. Sociomateriality is adopted as a theoretical lens to understand and explain the key findings. Our findings suggest that there is a dynamic relation between the contrary roles that social media in chronic care management and this is not only attributed to the functionalities of these technologies but to the attributes of patients and their states of health. We were also able to observe how these technologies are bounded up with human activities in the ways that separating them is not possible. What we learnt from our findings is that the ways patients and carers use of social media can change their perceptions about their conditions, and influence how they understand and approach the management process.</p>}}, author = {{Pousti, Hamid and Urquhart, Cathy and Linger, Henry}}, booktitle = {{Information Systems and Global Assemblages : (Re)Configuring Actors, Artefacts, Organizations - IFIP WG 8.2 Working Conference on Information Systems and Organizations, IS and O 2014, Proceedings}}, editor = {{Doolin, Bill and McLeod, Laurie and Lamprou, Eleni and Mitev, Nathalie}}, isbn = {{9783662457078}}, issn = {{1868-422X}}, keywords = {{Community; Social media; Sociomateriality}}, language = {{eng}}, pages = {{163--185}}, publisher = {{Springer}}, series = {{IFIP Advances in Information and Communication Technology}}, title = {{Exploring the role of social media in chronic care management}}, url = {{http://dx.doi.org/10.1007/978-3-662-45708-5_11}}, doi = {{10.1007/978-3-662-45708-5_11}}, volume = {{446}}, year = {{2014}}, }