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Team Coordination in Escalating Situations: An Empirical Study Using Mid-Fidelity Simulation

Bergström, Johan LU ; Dahlström, Nicklas LU ; Henriqson, Eder and Dekker, Sidney LU (2010) In Journal of Contingencies and Crisis Management 18(4). p.220-230
Abstract
The performance of teams, with different levels of domain and crisis management experience, managing unexpected and escalating situations was observed using a mid-fidelity ship-bridge simulation and analysed by applying the central concepts of joint activity coordination as well as Woods’s theory building on data overload. The coordination strategies used by the teams were evaluated by applying coordination process indicators and the concept of control. The paper discusses how different aspects of team coordination in unexpected and escalating situations, e.g. that teams that maintain a high level of control in escalating situations, avoid or minimize the effects of data overload by using explicit and agreed-upon goals rather than sharing... (More)
The performance of teams, with different levels of domain and crisis management experience, managing unexpected and escalating situations was observed using a mid-fidelity ship-bridge simulation and analysed by applying the central concepts of joint activity coordination as well as Woods’s theory building on data overload. The coordination strategies used by the teams were evaluated by applying coordination process indicators and the concept of control. The paper discusses how different aspects of team coordination in unexpected and escalating situations, e.g. that teams that maintain a high level of control in escalating situations, avoid or minimize the effects of data overload by using explicit and agreed-upon goals rather than sharing as much incoming information as possible. The results presented in this paper show the benefits of applying a broad set

of theoretical concepts to shed light on the actual demands that escalating situations pose on people’s data processing capacities and processes. It also provides guidance on the successful performance of teams in such situations and thus support for the development of successful strategies for their management. (Less)
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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
simulation, data overload, team coordination, crisis management, escalation
in
Journal of Contingencies and Crisis Management
volume
18
issue
4
pages
220 - 230
publisher
Wiley-Blackwell
external identifiers
  • scopus:78349285110
ISSN
1468-5973
DOI
10.1111/j.1468-5973.2010.00618.x
language
English
LU publication?
yes
id
bcb25994-f18b-447a-b77a-34456044ecf0 (old id 1779730)
date added to LUP
2011-02-03 08:12:40
date last changed
2018-05-29 12:23:13
@article{bcb25994-f18b-447a-b77a-34456044ecf0,
  abstract     = {The performance of teams, with different levels of domain and crisis management experience, managing unexpected and escalating situations was observed using a mid-fidelity ship-bridge simulation and analysed by applying the central concepts of joint activity coordination as well as Woods’s theory building on data overload. The coordination strategies used by the teams were evaluated by applying coordination process indicators and the concept of control. The paper discusses how different aspects of team coordination in unexpected and escalating situations, e.g. that teams that maintain a high level of control in escalating situations, avoid or minimize the effects of data overload by using explicit and agreed-upon goals rather than sharing as much incoming information as possible. The results presented in this paper show the benefits of applying a broad set<br/><br>
of theoretical concepts to shed light on the actual demands that escalating situations pose on people’s data processing capacities and processes. It also provides guidance on the successful performance of teams in such situations and thus support for the development of successful strategies for their management.},
  author       = {Bergström, Johan and Dahlström, Nicklas and Henriqson, Eder and Dekker, Sidney},
  issn         = {1468-5973},
  keyword      = {simulation,data overload,team coordination,crisis management,escalation},
  language     = {eng},
  number       = {4},
  pages        = {220--230},
  publisher    = {Wiley-Blackwell},
  series       = {Journal of Contingencies and Crisis Management},
  title        = {Team Coordination in Escalating Situations: An Empirical Study Using Mid-Fidelity Simulation},
  url          = {http://dx.doi.org/10.1111/j.1468-5973.2010.00618.x},
  volume       = {18},
  year         = {2010},
}