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Users on the Agenda - Strategies and Theories

Östlund, Britt LU (1999) In What difference does IT make? Eleven Views of the Information Society 1999:4. p.120-133
Abstract
This chapter highlights user perspectives related to the development of ICT and the launching of political strategies to involve users in the IT society. Strategies are discussed in relation to cooperation between technical and social scientists. The author points to the fact that the diffrences between various theoretical understandings of the interaction between technology and social change tend to be underestimated. Three catgeories of images of users are defined and illustrated by empirical examples from the development of perspectives in the sector for the care of elderly people. The development shows that attitudes to elderly users change over time. Conclusions are drawn concerning how these findings might ifnluence innovation... (More)
This chapter highlights user perspectives related to the development of ICT and the launching of political strategies to involve users in the IT society. Strategies are discussed in relation to cooperation between technical and social scientists. The author points to the fact that the diffrences between various theoretical understandings of the interaction between technology and social change tend to be underestimated. Three catgeories of images of users are defined and illustrated by empirical examples from the development of perspectives in the sector for the care of elderly people. The development shows that attitudes to elderly users change over time. Conclusions are drawn concerning how these findings might ifnluence innovation processes. (Less)
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author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Images of old people, IT-users, ageing
in
What difference does IT make? Eleven Views of the Information Society
editor
Kajsa, Ellegård and
volume
1999:4
pages
120 - 133
publisher
Kommunikationsforskningsberedningen
ISSN
1104-2621
ISBN
91-88371-40-9
language
English
LU publication?
yes
id
6f8e282d-5a76-4b53-9bba-d69223f5aa9c (old id 1857273)
date added to LUP
2011-03-28 15:40:09
date last changed
2016-04-16 03:35:49
@inbook{6f8e282d-5a76-4b53-9bba-d69223f5aa9c,
  abstract     = {This chapter highlights user perspectives related to the development of ICT and the launching of political strategies to involve users in the IT society. Strategies are discussed in relation to cooperation between technical and social scientists. The author points to the fact that the diffrences between various theoretical understandings of the interaction between technology and social change tend to be underestimated. Three catgeories of images of users are defined and illustrated by empirical examples from the development of perspectives in the sector for the care of elderly people. The development shows that attitudes to elderly users change over time. Conclusions are drawn concerning how these findings might ifnluence innovation processes.},
  author       = {Östlund, Britt},
  editor       = {Kajsa, Ellegård},
  isbn         = {91-88371-40-9},
  issn         = {1104-2621},
  keyword      = {Images of old people,IT-users,ageing},
  language     = {eng},
  pages        = {120--133},
  publisher    = {Kommunikationsforskningsberedningen},
  series       = {What difference does IT make? Eleven Views of the Information Society},
  title        = {Users on the Agenda - Strategies and Theories},
  volume       = {1999:4},
  year         = {1999},
}