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Crisis Communication as a Multilevel Game: The Muhammad Cartoons from a Crisis Diplomacy Perspective

Lindholm, Kristina and Olsson, Eva-Karin LU (2011) In The International Journal of Press/Politics 16(2). p.254-271
Abstract
The Muhammad cartoon crisis in 2005 provides an illustrative example of how crises travel across geographical boundaries, in this case, from a national newspaper into a full-fledged public diplomacy crisis at the international level. From a crisis management perspective, a multilevel setting poses a real challenge to actors trying to contain the situation at hand. Likewise, the multilevel nature of a crisis poses a challenge to crisis communication theories, which have traditionally focused on rhetorical strategies in single organizational crises. As a response, this article proposes a framework for examining crisis communication based on how actors' framing impact the perceptions of arenas, stakeholders, and communication strategies.
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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
culture, globalization, government, policy making, public sphere, political cartoon
in
The International Journal of Press/Politics
volume
16
issue
2
pages
254 - 271
publisher
SAGE Publications Inc.
external identifiers
  • wos:000288874200006
  • scopus:79953136172
ISSN
1940-1620
DOI
10.1177/1940161210391785
language
English
LU publication?
yes
id
b4ef150f-4c5f-4a53-9226-11d8ac07c1d6 (old id 1918484)
date added to LUP
2011-05-12 08:49:26
date last changed
2017-08-06 03:15:31
@article{b4ef150f-4c5f-4a53-9226-11d8ac07c1d6,
  abstract     = {The Muhammad cartoon crisis in 2005 provides an illustrative example of how crises travel across geographical boundaries, in this case, from a national newspaper into a full-fledged public diplomacy crisis at the international level. From a crisis management perspective, a multilevel setting poses a real challenge to actors trying to contain the situation at hand. Likewise, the multilevel nature of a crisis poses a challenge to crisis communication theories, which have traditionally focused on rhetorical strategies in single organizational crises. As a response, this article proposes a framework for examining crisis communication based on how actors' framing impact the perceptions of arenas, stakeholders, and communication strategies.},
  author       = {Lindholm, Kristina and Olsson, Eva-Karin},
  issn         = {1940-1620},
  keyword      = {culture,globalization,government,policy making,public sphere,political cartoon},
  language     = {eng},
  number       = {2},
  pages        = {254--271},
  publisher    = {SAGE Publications Inc.},
  series       = {The International Journal of Press/Politics},
  title        = {Crisis Communication as a Multilevel Game: The Muhammad Cartoons from a Crisis Diplomacy Perspective},
  url          = {http://dx.doi.org/10.1177/1940161210391785},
  volume       = {16},
  year         = {2011},
}