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Preventative environmental strategies in the service sector

Kisch, Peter LU (2000) In IIIEE dissertations 2000:3.
Abstract (Swedish)
Popular Abstract in Swedish

Förebyggande miljöskyddslösningar har under flera år tillämpats med stor framgång i den tillverkande industrin. Den har dock används i mycket i liten omfattning i service sektorn. I takt med att tjänstesektorns ekonomiska betydelse ökat, har även miljöaspekten av ett ökat tjänsteutbud kommit i fokus. Denna avhandling förklarar hur förebyggande miljöskydd som ett strategiskt angreppssätt är tillämpligt på service sektorn, samt på vilket sätt den skiljer i tillämpning från den tillverkande industrin.



Avhandlingen visar att det till stora delar går att tillämpa förebyggande miljöskyddslösningar på ett liknande sätt i tjänstesektorn. Likheten är större än vad man tidigare har... (More)
Popular Abstract in Swedish

Förebyggande miljöskyddslösningar har under flera år tillämpats med stor framgång i den tillverkande industrin. Den har dock används i mycket i liten omfattning i service sektorn. I takt med att tjänstesektorns ekonomiska betydelse ökat, har även miljöaspekten av ett ökat tjänsteutbud kommit i fokus. Denna avhandling förklarar hur förebyggande miljöskydd som ett strategiskt angreppssätt är tillämpligt på service sektorn, samt på vilket sätt den skiljer i tillämpning från den tillverkande industrin.



Avhandlingen visar att det till stora delar går att tillämpa förebyggande miljöskyddslösningar på ett liknande sätt i tjänstesektorn. Likheten är större än vad man tidigare har antagit. Den avgörande skillnaden ligger i att kunden deltar i "produktionen" av tjänsten. Miljöpåverkan från en tjänst blir på så sätt en direkt följd av hur kunden aggerar. Tjänsteföretag måste därför lära sig från den tilllverkande industrin om hur man ska tillämpa förebyggande miljöskydd, samt utbilda och invovlera kunden för lösa miljöproblemen på ett effektivt sätt. (Less)
Abstract
Preventative environmental approaches (e.g. Cleaner Production and Pollution Prevention) have been successfully implemented in the manufacturing industry. They are, however, far from being fully adopted by all society actors. It has, for instance, not been fully embraced by the service sector. When this research project started, the initial question was whether it was possible to adopt experiences in using preventative environmental strategies from the manufacturing industry into the service sector, and what would distinguish their application from the manufacturing industry. This thesis shows that there are no indications that the fundamental principles of preventative environmental strategies should not be applicable to service companies... (More)
Preventative environmental approaches (e.g. Cleaner Production and Pollution Prevention) have been successfully implemented in the manufacturing industry. They are, however, far from being fully adopted by all society actors. It has, for instance, not been fully embraced by the service sector. When this research project started, the initial question was whether it was possible to adopt experiences in using preventative environmental strategies from the manufacturing industry into the service sector, and what would distinguish their application from the manufacturing industry. This thesis shows that there are no indications that the fundamental principles of preventative environmental strategies should not be applicable to service companies and organisations, as well. In fact, it seems that we can directly transfer much of the knowledge and experience from the manufacturing industry and apply it in service organisations, since most of the problems found are very similar to those of the manufacturing industry. The only major difference identified is that customers participate in the "production" of a service; that is, depending on how customers interact in the production, they directly determine the environmental performance of the service system. This also means that educating, "steering" and involving the customers become crucial issues for service management in improving environmental performance. (Less)
Please use this url to cite or link to this publication:
author
opponent
  • Assoc. Prof. Geiser, Kenneth, University of Massachusetts Lowell
organization
publishing date
type
Thesis
publication status
published
subject
keywords
Miljöteknik, pollution control, Environmental technology, Service sector, Preventative environmental strategies, Cleaner production, Pollution prevention, kontroll av utsläpp, Commercial and industrial economics, Industriell ekonomi
in
IIIEE dissertations
volume
2000:3
pages
200 pages
publisher
IIIEE, Lund University
defense location
The Aula at the International Institute for Industrial Environmental Economics
defense date
2000-05-05 09:00
external identifiers
  • other:ISRN: LUTMDN/THME-00/1005-SE
ISSN
1402-3016
ISBN
91-88902-14-5
language
English
LU publication?
yes
id
6e5ae555-9035-4fea-bbd7-12e59899dcf3 (old id 19654)
date added to LUP
2007-05-25 10:56:45
date last changed
2016-09-19 08:44:53
@phdthesis{6e5ae555-9035-4fea-bbd7-12e59899dcf3,
  abstract     = {Preventative environmental approaches (e.g. Cleaner Production and Pollution Prevention) have been successfully implemented in the manufacturing industry. They are, however, far from being fully adopted by all society actors. It has, for instance, not been fully embraced by the service sector. When this research project started, the initial question was whether it was possible to adopt experiences in using preventative environmental strategies from the manufacturing industry into the service sector, and what would distinguish their application from the manufacturing industry. This thesis shows that there are no indications that the fundamental principles of preventative environmental strategies should not be applicable to service companies and organisations, as well. In fact, it seems that we can directly transfer much of the knowledge and experience from the manufacturing industry and apply it in service organisations, since most of the problems found are very similar to those of the manufacturing industry. The only major difference identified is that customers participate in the "production" of a service; that is, depending on how customers interact in the production, they directly determine the environmental performance of the service system. This also means that educating, "steering" and involving the customers become crucial issues for service management in improving environmental performance.},
  author       = {Kisch, Peter},
  isbn         = {91-88902-14-5},
  issn         = {1402-3016},
  keyword      = {Miljöteknik,pollution control,Environmental technology,Service sector,Preventative environmental strategies,Cleaner production,Pollution prevention,kontroll av utsläpp,Commercial and industrial economics,Industriell ekonomi},
  language     = {eng},
  pages        = {200},
  publisher    = {IIIEE, Lund University},
  school       = {Lund University},
  series       = {IIIEE dissertations},
  title        = {Preventative environmental strategies in the service sector},
  volume       = {2000:3},
  year         = {2000},
}