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From Crew Resource Management to Operational Resilience

Bergström, Johan LU ; Henriqson, Eder and Dahlström, Nicklas LU (2011) Resilience Engineering Symposium, 2011 p.36-42
Abstract
This paper questions the correspondance between resilience engineering theory and the theoretical fundaments of traditional CRM training, with its related behavior assessments. Reviewing the theoretical roots of CRM it is concluded that such concepts are rather founded in the information processing paradigm hiding the complexities of adaption to rapidly changing situations. An alternative approach to team training and team performance assessment, called Operational Resilience, is introduced. Operational Resilience is rooted in complexity theory and in theorizing cognition as a distributed phenomenon. The most important principles of Operational Resilinece are the focus on processes of coordination and control rather than behaviors,... (More)
This paper questions the correspondance between resilience engineering theory and the theoretical fundaments of traditional CRM training, with its related behavior assessments. Reviewing the theoretical roots of CRM it is concluded that such concepts are rather founded in the information processing paradigm hiding the complexities of adaption to rapidly changing situations. An alternative approach to team training and team performance assessment, called Operational Resilience, is introduced. Operational Resilience is rooted in complexity theory and in theorizing cognition as a distributed phenomenon. The most important principles of Operational Resilinece are the focus on processes of coordination and control rather than behaviors, analysis of emergent interactions in multi-professional settings, focus on local production of meaning instead of normative accounts of situation awareness (or similar constructions), and finally analysing how to bridge the gaps caused by the inherent system complexity instead of counting and categorizing errors. (Less)
Please use this url to cite or link to this publication:
author
; and
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
host publication
Proceedings of the fourth Resilience engineering symposium
editor
Hollnagel, Erik ; Rigaud, Eric and Besnard, Denis
pages
7 pages
publisher
Presses des Mines
conference name
Resilience Engineering Symposium, 2011
conference location
Sophia Antipolis, France
conference dates
2011-06-08 - 2011-06-10
ISBN
978-2-911256-47-9
language
English
LU publication?
yes
id
1ca71ad7-ed87-46ed-b809-2e10b60db6fa (old id 1976598)
date added to LUP
2016-04-04 10:22:10
date last changed
2021-02-18 14:09:16
@inproceedings{1ca71ad7-ed87-46ed-b809-2e10b60db6fa,
  abstract     = {{This paper questions the correspondance between resilience engineering theory and the theoretical fundaments of traditional CRM training, with its related behavior assessments. Reviewing the theoretical roots of CRM it is concluded that such concepts are rather founded in the information processing paradigm hiding the complexities of adaption to rapidly changing situations. An alternative approach to team training and team performance assessment, called Operational Resilience, is introduced. Operational Resilience is rooted in complexity theory and in theorizing cognition as a distributed phenomenon. The most important principles of Operational Resilinece are the focus on processes of coordination and control rather than behaviors, analysis of emergent interactions in multi-professional settings, focus on local production of meaning instead of normative accounts of situation awareness (or similar constructions), and finally analysing how to bridge the gaps caused by the inherent system complexity instead of counting and categorizing errors.}},
  author       = {{Bergström, Johan and Henriqson, Eder and Dahlström, Nicklas}},
  booktitle    = {{Proceedings of the fourth Resilience engineering symposium}},
  editor       = {{Hollnagel, Erik and Rigaud, Eric and Besnard, Denis}},
  isbn         = {{978-2-911256-47-9}},
  language     = {{eng}},
  pages        = {{36--42}},
  publisher    = {{Presses des Mines}},
  title        = {{From Crew Resource Management to Operational Resilience}},
  url          = {{https://lup.lub.lu.se/search/files/5522550/1976600.pdf}},
  year         = {{2011}},
}