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How do older adults with impairment participate in a digital society? Insights from the 2023 survey ‘Swedes with impairment and the internet’

Reuter, Arlind LU orcid ; Gustavsson, Catharina and Johansson, Stefan LU (2026) In Universal Access in the Information Society 25(2).
Abstract

The rapid digitalisation has transformed how individuals participate in society. In Sweden, one of Europe’s most digitalised nations, being able to participate digitally is essential for societal integration. The aim of this study was to explore the experiences of older adults with impairment in Sweden with regard to their participation in the digital society. This study draws on data from the cross-sectional survey Swedes with impairment and the internet (SMFOI) undertaken in 2023. Using an explorative study design, responses from older adults (aged ≥ 65 years) with impairments were collected regarding perceived participation in the digital society. Data were analysed using mixed methods: descriptive statistics of questions with fixed... (More)

The rapid digitalisation has transformed how individuals participate in society. In Sweden, one of Europe’s most digitalised nations, being able to participate digitally is essential for societal integration. The aim of this study was to explore the experiences of older adults with impairment in Sweden with regard to their participation in the digital society. This study draws on data from the cross-sectional survey Swedes with impairment and the internet (SMFOI) undertaken in 2023. Using an explorative study design, responses from older adults (aged ≥ 65 years) with impairments were collected regarding perceived participation in the digital society. Data were analysed using mixed methods: descriptive statistics of questions with fixed response options and qualitative thematic analysis of free-text responses.Our findings highlight narratives of exclusion and opportunities, which older adults with impairment encounter as part of their digital participation in society. Our findings challenge binary perspectives of digital participation as being either included or excluded. Instead, our results show a more flexible and individualised approach to digital participation. We propose a four-quadrant framework that captures unique and multi-directional digital participation trajectories, showing that participation in a digital society is not binary but may be experienced as a complex and dynamic process with underlying tensions. Understanding individualised trajectories of digital participation, helps to unravel the complex interplay between age, impairment, and digitalisation, thus contributing to a more nuanced understanding of digital participation and exclusion dynamics.

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author
; and
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
Digital divide, Digital exclusion, Digital participation, Disability, Older adults
in
Universal Access in the Information Society
volume
25
issue
2
article number
55
publisher
Springer
external identifiers
  • scopus:105035147255
ISSN
1615-5289
DOI
10.1007/s10209-026-01319-6
language
English
LU publication?
yes
id
1a7ddd46-d7d4-4306-8b09-ad0578141e12
date added to LUP
2026-07-07 09:57:08
date last changed
2026-07-07 09:57:32
@article{1a7ddd46-d7d4-4306-8b09-ad0578141e12,
  abstract     = {{<p>The rapid digitalisation has transformed how individuals participate in society. In Sweden, one of Europe’s most digitalised nations, being able to participate digitally is essential for societal integration. The aim of this study was to explore the experiences of older adults with impairment in Sweden with regard to their participation in the digital society. This study draws on data from the cross-sectional survey Swedes with impairment and the internet (SMFOI) undertaken in 2023. Using an explorative study design, responses from older adults (aged ≥ 65 years) with impairments were collected regarding perceived participation in the digital society. Data were analysed using mixed methods: descriptive statistics of questions with fixed response options and qualitative thematic analysis of free-text responses.Our findings highlight narratives of exclusion and opportunities, which older adults with impairment encounter as part of their digital participation in society. Our findings challenge binary perspectives of digital participation as being either included or excluded. Instead, our results show a more flexible and individualised approach to digital participation. We propose a four-quadrant framework that captures unique and multi-directional digital participation trajectories, showing that participation in a digital society is not binary but may be experienced as a complex and dynamic process with underlying tensions. Understanding individualised trajectories of digital participation, helps to unravel the complex interplay between age, impairment, and digitalisation, thus contributing to a more nuanced understanding of digital participation and exclusion dynamics.</p>}},
  author       = {{Reuter, Arlind and Gustavsson, Catharina and Johansson, Stefan}},
  issn         = {{1615-5289}},
  keywords     = {{Digital divide; Digital exclusion; Digital participation; Disability; Older adults}},
  language     = {{eng}},
  number       = {{2}},
  publisher    = {{Springer}},
  series       = {{Universal Access in the Information Society}},
  title        = {{How do older adults with impairment participate in a digital society? Insights from the 2023 survey ‘Swedes with impairment and the internet’}},
  url          = {{http://dx.doi.org/10.1007/s10209-026-01319-6}},
  doi          = {{10.1007/s10209-026-01319-6}},
  volume       = {{25}},
  year         = {{2026}},
}